13739007
Description
Mind Map by Rishabh Wadhwa, updated more than 1 year ago
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Created by Rishabh Wadhwa
over 6 years ago
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Negotiating for Mutual Advantage
- Types of assertion
- Basic Assertion
- Empathetic Assertion
- Broken Record/instant replay
- Fogging
- Applications
- Broken Record/instant replay
- Negative Feelings Assertion
- Discrepancy Assertion
- Consequence Assertion
- Basic Assertion
- The features of a negotiation
- People involved
- Formality
- Contact
- Conflict
- Joint decision-making
- People involved
- Persuasion vs negotiation
- 1. Objectives
- 2. Flexibility
- 1. Objectives
- The three-phase negotiation model
- A) Planning Phase
- Identify the issues
- Research
- Setting objectives
- Researching the players
- Using written documents
- Identify the issues
- B) Negotiating phase
- Exploration
- Bidding
- Bargaining
- Settling
- Exploration
- C) Consolidation phase
- A) Planning Phase
- Assertiveness in a negotiating situation
- Assertiveness control model
- Responsiveness
- Communication style grid
- Communication style characteristics
- The amiable
- The analytical
- The driver
- The expressive
- Strengths and weaknesses of the styles
- The amiable
- Recognising others’ communication style
- Communication style and leadership
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