13751995
Description
Mind Map by Rishabh Wadhwa, updated more than 1 year ago
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Created by Rishabh Wadhwa
over 6 years ago
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Effective Electronic Communication
- Aims
- understand the range of electronic
communication media open to managers
- develop skills in using
alternative media
- guard against the depersonalisation
of communication as a result of using
inappropriate media.
- understand the range of electronic
communication media open to managers
- Objectives
- define strengths and
weaknesses of electronic
communication media;
- select the
appropriate medium
for communication
- communicate more effectively
using electronic media
- conduct effective
telephone conferencing
- define strengths and
weaknesses of electronic
communication media;
- What (social) media are we talking about?
- The telephone
- Strengths
- Distance is nullified
- Universal access
- Immediacy
- Responsiveness
- Distance is nullified
- Weaknesses
- Single sense
- Intrusiveness
- Bandwidth
- Single sense
- Strengths
- Voicemail
- Mobile telephones
- Privacy
- The call as a public performance
- Environmental effects
- Stress and pressure
- Privacy
- The Internet
- Electronic mail
- Intranets
- Conferencing
- Video conferencing
- Telephone/audio conferencing
- Chat room Internet conferencing
- Video conferencing
- Document sharing
- Online project management
- Social Media
- The telephone
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