Teams: Groups of two or more people who interact
and influence each other , are mutual accountable for
achieving common goals associated with
organizational objectives and perceives themselves
as a social entity within an organization
8 types of teams in an organisation
Departmental
Production/Service/Leadership
Self-directed
Advisory
Task force (project)
skunkworks
Virtual
Communities
of Practice
Team Size
Teams should be large
enough to provide the
necessary competencies
and perspectives to
perform a task, yet small
enough to maintain
efficient coordination and
meaningful involvement of
each member
Team Composition
Five characteristics of
effective team members
Cooperating
Wiling and able
to work together
rather than alone
Coordinating
actively manage
team's work so it's
performed efficiently
and harmoniously
Communicating
Transmits information
effectively, freely, and
with respect
Comforting
Help co-workers maintain
positive and healthy
psychological state
Conflict resolving
Have the skills and motivation to
resolve dysfunctional disagreements
among team members
Team Norms
Informal rules and shared
expectations that groups
establish to regulate the
behaviour of their members
How Team Norms Develop? ...as soon as teams
form because people need to anticipate or predict
how others will act. Also as team members discover
bevaiour that help them function more effectively
Team Cohesion
The degree of attraction
people feel toward the team
and motivation to remain
members
6 factors that influence team cohesion
Member Similarity
Team Size
Member Interaction
Somewhat Difficult Entry
Team Success
External Competition and
challenges
Team Trust
Calculus-Based Trust: a logical calculation
that other team members will act
appropriately because they face sanctions if
their actions violate reasonable expectations
Knowledge-Based
Trust: is based on
the predictability of
another team
members behaviour
Identification-Based Trust: is based on mutual understanding
and an emotional bond among team members