it may occur as a result of: retirement, promotion, resignation and
business expansion
Process
Human resources, needs/job analysis, job description, person specification, advertise (internally
and/or externally) short list and the interview
Needs/job analysis A study of what
the job entails, A description of the
tasks, skills, qualities and training
required to do the job.
Job description A written description of the job
tittle, the position within the organisation, a list
of duties
Person specification list Qualifications,
experience, skills, personal qualities of the IDEAL
candidate
Advertising-Internally- notice boards, circulars, magazines. Externally-
local or national papers, recruitment agencies, careers service
Recruitment-Internal is cheaper, quicker, the subject already knows the
company, company already knows them and is good for staff morale
Recruitment-External if nobody currently in the company can do
the job, brings in new ideas, could avoid awkwardness with
colleagues, if more employees are needed
Short listing, human resources manager will compare the documents submitted,
select those who closely match the person specification and invite short listed
candidates to attend an interview
Interviews are for: good answers to all questions attitude and dress and body language, the most
suitable candidate is selected, references are followed up and if satisfactory job offer is made a
contract is drawn up
Benefits of effective recruitment
High levels of productivity, costs of producing a single unit of output will be lower resulting in increased sales and
increase profits. higher quality products, best person for a job will give good quality. Better customer service employee
will have social skills/qualified skills
Employee retention measures the proportion of employees with a given
length of service expressed as a percentage of overall workforce numbers.
Dissadvantages
external recruitment
External recruitment is more expensive, especially if recruitment agencies are used. - The employe
will be less familiar to the business, creating a greater chance of appointing the 'wrong' person
Internal recruitment
The business will have a limited choice of people from whom to recruit. They may appoint a less talented
person as a result. - The business may have to pay to train employees who do not have the skills required
Advantages
External
Businesses can benefit if external recruits bring new ideas and positivity into the organisation -
Provides businesses with a wider choice of candidates and the chance to appoint the very best people
- May not be necessary to train external recruits as they should have the skills requires
Internal
Offering employees the chance of promotion can motivate and improve their their
performance - Less risky and cheaper form of recruitment because the business will know the
people appointed and it avoids expensive advertising costs or the use of employment agencies -
Those appointed will have some knowledge of the businesses and may need less (or no)
training