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Human Computer Interaction - Chapter 1

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 Explain the difference between good and poor interaction design.  Describe interaction design, how it relates to human–computer interaction and other fields.  Explain the relationship between user experience and usability.  Describe what and who is involved in the process of interaction design.  Outline the process of interaction design.
Sarah M
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Sarah M
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Human Computer Interaction - Chapter 1
  1. One mainaim of interaction design is to reduce the negative aspects (e.g. 00:00 / 00:00 00:00 / 00:00 frustration, annoyance) of the user experience while enhancing the positive ones (e.g. enjoyment, engagement). In essence, it is about developing interactive products1 that are easy, effective, and pleasurable to use – from the users’ perspective
    1. A central concern of interaction design is to develop interactive products that are usable. By this is generally meant easy to learn, effective to use, and providing an enjoyable user experience.
    2. it is important to take into account where it is going to be used and who is going to use it.
      1. We see the main difference between Interaction Design (ID) and Human–Computer Interaction (HCI) as one of scope. ID has cast its net much wider, being concerned with the theory, research, and practice of designing user experiences for all manner of technologies, systems, and products, whereas HCI has traditionally had a narrower focus, being “concerned with the design, evaluation, and implementation of interactive computing systems for human use and with the study of major phenomena surrounding them” (
        1. Interaction design is mostly carried out by multidisciplinary teams, where the skill sets of engineers, designers, programmers, psychologists, anthropologists, sociologists, artists, toy makers, and others are drawn upon.
          1. Rare that team will include all different professionals, upside = creativity in a great team, downside = cost, disjunct communication etc
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