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19703870
Stakeholder management
Description
Apprenticeship Business Administration Mind Map on Stakeholder management, created by Sophie Hayes on 09/10/2019.
No tags specified
business administration
apprenticeship
Mind Map by
Sophie Hayes
, updated more than 1 year ago
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Created by
Sophie Hayes
almost 5 years ago
2
0
0
Resource summary
Stakeholder management
Different types
External
Suppliers
Creditors
Society
Government
Customers
Internal
Employees
Managers
Owners
Management principles
Acknowledge and monitor concerns and portential conflicts
Listen to and communicate with
Adopt processes and codes of behaviour sensitive to each constituency
Recognise interdependence of efforts and rewards among them
Work cooperatively
Importance of management
Makes for more effective communication
Establishes good relationship
stakeholders more trusting/feel relevant
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