Stakeholder management

Description

Apprenticeship Business Administration Mind Map on Stakeholder management, created by Sophie Hayes on 09/10/2019.
Sophie Hayes
Mind Map by Sophie Hayes, updated more than 1 year ago
Sophie Hayes
Created by Sophie Hayes about 5 years ago
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Resource summary

Stakeholder management
  1. Different types
    1. External
      1. Suppliers
        1. Creditors
          1. Society
            1. Government
              1. Customers
              2. Internal
                1. Employees
                  1. Managers
                    1. Owners
                  2. Management principles
                    1. Acknowledge and monitor concerns and portential conflicts
                      1. Listen to and communicate with
                        1. Adopt processes and codes of behaviour sensitive to each constituency
                          1. Recognise interdependence of efforts and rewards among them
                            1. Work cooperatively
                            2. Importance of management
                              1. Makes for more effective communication
                                1. Establishes good relationship
                                  1. stakeholders more trusting/feel relevant
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