Chapter 1 - Commercial Relationships

S1 - The nature of commercial relationships
1. Relationship Drivers
  1. Quality of interaction; Trust; Transparency; Commitment; Co-operation and collaboration; Mutuality
2. Features of a relationship
S2 - Internal and external supply relationships
1. Procurements customers
2. Procurement as an internal consultancy
3. Characteristics of internal relationships
4. Internal and external stakeholders
5. Procurement Marketing
6. Cross-functional relationships
7. Cross-functional teams in procurement
S3 The relationship spectrum
1. Relationship spectrum
2. From multiple to single sourcing
3. Adversarial or competitive relationships
4. Collaborative relationships
5. Outsource relationships
6. Partnership relationships
S4 - Best relationship?
1. When is transactional approach appropriate?
2. Drivers of collaborative relationships
  1. Partnering
3. The relationship lifecycle
4. Portfolio relationship
S5 Relationship lifecycle
1. The relationship lifecycle
2. Stages of relationship development
3. Using the lifecycle model

Resource summary

	Created by Bhavin Mistry over 9 years ago