Nonprofit Org Effectiveness

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Mind Map on Nonprofit Org Effectiveness, created by rvasilye on 27/03/2013.
rvasilye
Mind Map by rvasilye, updated more than 1 year ago
rvasilye
Created by rvasilye over 11 years ago
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Resource summary

Nonprofit Org Effectiveness
  1. FOR-PROFIT MODELS
    1. Bhargava and Sinha, 1992: Production, commitment, leadership, and interpersonal conflict
      1. Joys, 2001: for-profit organizations effectiveness measured by profitability and customer satisfaction
    2. EXTERNAL/INTERNAL VALUES FRAMEWORK
      1. Quinn and Rohrbaurg, 1983: Competing values framework - CVF (flexibility-control, internal-external, and means-end)

        Attachments:

        1. Quinn, 1988: flexibility-control and internal-external are sufficient measures (HR, open systems, rational goal, and internal process)
          1. Christensen and Gazley, 2007: Internal and External continuum (Infrastructure, HR/Leadership, Financial Resources and management, Ext Environment)

            Attachments:

            1. Andrews, 2010: 1. Context affects Resources (both affect org effectiveness); 2. Org practices and leadership model

              Attachments:

      2. EFFECTIVENESS=PERFORMANCE
        1. Sowa, 2004: Performance = effectiveness.
          1. Sowa, 2004: 2 levels of performance - management and org performance
            1. Herman and Renz, 1997: More effective nonprofit organizations are more likely to use "correct" management practices"
              1. Selden and Sowa, 2004: Performance=Program Outcomes. Program Capacity, Management Capacity, Management Outcomes, and Environmental Controls

                Annotations:

                • in attached 2 pages

                Attachments:

                1. Sowa, 2008: Relationship of Government Tools on Org Effectiveness

                  Attachments:

          2. SOCIAL CONSTRUCTION/STAKEHOLDER JUDGEMENT
            1. Quinn and Rohrbaugh, 1983: Org effectiveness as a socially constructed, abstract notion in organizational theorists and researchers
              1. Herman and Renz, 1997: organization effectiveness is always a matter of comparison
                1. Herman and Renz, 1997: effectiveness as a social construction - "Effectiveness is stakeholder judgment, formed and changed in an ongoing process"

                  Attachments:

                  1. Herman and Renz, 1997: fin. management, fundraising, program delivery, PR, community collaboration, volunteers, HRM, govt relations, board
                    1. Jackson, 1999: Management experience, Org structure, Political impact, Board of directors, Volunteer involvement, Internal communication
                      1. ORGANIZATIONAL CAPACITIES
                        1. Hall et al, 2003: Organizational Capacity - Environment, Access to Resources, Historical Factors ->[Capacities]->Outputs and Outcomes

                          Attachments:

                          1. Misener and Doherty 2009: HR, Finance, Relationships&Networks, Infrastructure&Process, Planning&Development capacity. HR&Finance affect the rest.
                      2. Packard, 2009: Performance assessed from different perspectives - especially in human services organizations performance perceived by stakeholders.
                        1. Packard, 2009: 1) Staff&Client characteristics, 2) Management capacity, 3) Program capacity.

                          Attachments:

                        2. BOARDS
                          1. Herman and Renz, 1997: "Boards can substantially affect the performance of the organization"
                            1. Brown, 2004: Models of governance -> Board performance -> Org performance

                              Attachments:

                              1. Hodge and Piccolo, 2005: Funding structure, board performance -> Financial performance

                                Attachments:

                                1. Bradshaw, 2009: Simple-Complex; Stable-Turbulent (Governance Configurations and Dimensions of the External Environment)

                                  Attachments:

                                  1. Fredette and Bradshaw, 2012: Information Sharing, Shared Vision, Trust <-Social Capital-> Governance Effectiveness

                                    Attachments:

                        3. Mensah, Lam, and Werner, 2008: Relative effectiveness (all potentially usable resources to achievable outputs/outcomes) - efficacy and efficiency

                          Attachments:

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