401210
Description
Mind Map by jadepalmer98, updated more than 1 year ago
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Created by jadepalmer98
almost 11 years ago
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Online Shoppping
- Advantages
- Availability
- You can shop all day every day -
online stores always open
- You can shop all day every day -
online stores always open
- Selection available
- Greater choice online
- No restrictions on where you can
shop - not only in local area
- Greater choice online
- Compare Prices
- Easily find best price with price
comparisons websites - search lots of
sellers
- Easily find best price with price
comparisons websites - search lots of
sellers
- Convenience
- Some people find it physically
difficult to travel to shops - being
able to buy direct from home is
advantageous
- Some people find it physically
difficult to travel to shops - being
able to buy direct from home is
advantageous
- Availability
- Disadvantages
- Delivery
- Every item has to be delivered
regardless of size - delivery
charges can be more than the item
itself
- Every item has to be delivered
regardless of size - delivery
charges can be more than the item
itself
- Try before buying
- You can't see the products except
for photos - difficult with clothing, if
they don't fit expensive to return
- You can't see the products except
for photos - difficult with clothing, if
they don't fit expensive to return
- Viewing on-screen
- Online images can give a
different impression of the
item
- Leads to disappointment
- Leads to disappointment
- Online images can give a
different impression of the
item
- Payment method
- You can only pay by
credit/debit card
- Can be dangerous to enter
personal details online
- Can be dangerous to enter
personal details online
- You can only pay by
credit/debit card
- Digital Access
- Not everyone has access
to the internet or skills
needed to shop online
- Not everyone has access
to the internet or skills
needed to shop online
- Delivery
- Is it a trustworthy website?
- Does it have a
secure/encrypted web
address - https?
- Is there a padlock icon on
the address bar?
- Is it owned by a well-known
company or organisation?
- Does it have a postal address
and phone number?
- Be suspicious if
- Offers seem to good to be true
- Asked for unnecessary
personal information
- Asked to provide a credit
card number with no proof
transaction was secure
- Offers seem to good to be true
- Does it have a
secure/encrypted web
address - https?
- Online consumer rights
- 7-day cooling-off period
- Can cancel online
transaction at any time in the
first 7 days without a reason
- Can cancel online
transaction at any time in the
first 7 days without a reason
- 7-day cooling-off period
- Internet forms to set up an online account
- Required fields
- Always have an * next to them,
can't continue without filling them in
- Always have an * next to them,
can't continue without filling them in
- Combo boxes
- Fields can have drop
down or combo boxes
- Makes it quicker for user to enter data
- Words can't be misspelt and only
valid data can be entered
- Form of validation
- Form of validation
- Words can't be misspelt and only
valid data can be entered
- Makes it quicker for user to enter data
- Fields can have drop
down or combo boxes
- Verification
- Some fields require you to enter
information twice
- Method of verification - if they don't
match then can't proceed
- Method of verification - if they don't
match then can't proceed
- Some fields require you to enter
information twice
- Secret answers
- Often when setting account
asking to supply a secret answer
- Eg. what is your mothers maiden name?
- Verification
- Verification
- Eg. what is your mothers maiden name?
- Often when setting account
asking to supply a secret answer
- Captcha tests
- Test to prevent automated software from
filling in the software, and to protect
systems from email spam
- Test to prevent automated software from
filling in the software, and to protect
systems from email spam
- Required fields
Media attachments
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