4991212
Description
Mind Map by YIN SZE Lim, updated more than 1 year ago
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Created by YIN SZE Lim
over 8 years ago
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Motivating and Satisfying
Employees and Teams
- Historical Perspectives on Motivation
- Scientific Management
- The application of scientific principles
to management of work and workers
- The application of scientific principles
to management of work and workers
- Taylor’s Piece-Rate System
- Workers who exceeded their quota were rewarded by being paid
at a higher rate per piece for all the pieces they produced
- Workers who exceeded their quota were rewarded by being paid
at a higher rate per piece for all the pieces they produced
- The Hawthorne Studies
- To determine the effects of the work
environment on employee productivity
- To determine the effects of the work
environment on employee productivity
- Maslow’s Hierarchy of Needs
- A sequence of human needs in the
order of their importance
- A sequence of human needs in the
order of their importance
- Herzberg’s Motivation-Hygiene Theory
- Satisfaction and dissatisfaction are
separate and distinct dimensions
- Satisfaction and dissatisfaction are
separate and distinct dimensions
- Douglas McGregor
- Sets of assumptions about managerial attitudes
and beliefs regarding worker behavior
- Sets of assumptions about managerial attitudes
and beliefs regarding worker behavior
- Theory X
- Theory Y
- Theory Z
- Reinforcement Theory
- Behavior that is rewarded is likely to be repeated,
whereas behavior that is punished is less likely to recur
- Behavior that is rewarded is likely to be repeated,
whereas behavior that is punished is less likely to recur
- Scientific Management
- Contemporary Views on Motivation
- Expectancy Theory (Victor Vroom)
- Motivation depends on how much we want something and on
how likely we think we are to get it
- Motivation depends on how much we want something and on
how likely we think we are to get it
- Equity Theory
- the distribution of rewards in direct proportion to the
contribution of each employee to the organization
- the distribution of rewards in direct proportion to the
contribution of each employee to the organization
- Goal-Setting Theory
- Employees are motivated to achieve goals they and their
managers establish together
- Employees are motivated to achieve goals they and their
managers establish together
- Expectancy Theory (Victor Vroom)
- Key Motivation Techniques
- Companies are trying to motivate employees by
satisfying less tangible needs.
- Management by Objectives
- Job enrichment
- Job enlargement
- Job redesign
- Behavior modification
- Steps in behavior modification
- Flextime
- Part-time work
- Job sharing
- Telecommuting
- Employee
empowerment
- Employee
ownership
- Companies are trying to motivate employees by
satisfying less tangible needs.
- Teams and Teamwork
- Two or more workers operating as a coordinated
unit to accomplish a specific task or goal
- Advantages and Disadvantages of Self-Managed Teams
- Roles within a team
- Roles within a team
- Team conflict and how to resolve it
- Benefits and limitations of teams
- Stages of Team Development
- Two or more workers operating as a coordinated
unit to accomplish a specific task or goal
- What Is Motivation?
- The individual internal process that energizes,
directs, and sustains behavior; the personal “force”
that causes us to behave in a particular way
- The individual internal process that energizes,
directs, and sustains behavior; the personal “force”
that causes us to behave in a particular way
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