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1.2. Communication consultant-client
Description
Mind Map on 1.2. Communication consultant-client, created by marko.ivanovic.n on 19/02/2014.
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Mind Map by
marko.ivanovic.n
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marko.ivanovic.n
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Resource summary
1.2. Communication consultant-client
Communication needs
Steering Commite: High level, monthly
Super Users: SMART, weekly
Process Owner: Strategic mid level, 2/week
BPT Manager: High level, bi-weekly
Information Requirements & levels of information access
Tools & Methods for Effective communication
Stakeholder Analysis (Influence vs. Interest) - Playbook
Email headings (inform, request, breakdown, promise, action) - BPT
Email structure (Reccomend, Conclusion, Analysis, Fact) - McK
Project Communication Plan (audience, objective, Message, Media, Who where When) - Intern Cons
4 Key individuals
Project Manager
Process Owner
Steering Commite
Super Users
BPT Manager
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