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59485
Caring Skills and Techniques
Description
Mind Map on Caring Skills and Techniques, created by aimeefreeman on 27/04/2013.
Mind Map by
aimeefreeman
, updated more than 1 year ago
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Created by
aimeefreeman
about 11 years ago
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Resource summary
Caring Skills and Techniques
Social Perception
Observation
Communication
Encouragement
Trust
Reducing negative feelings and behaviours of clients
Avoiding/ Diffusing Conflict
Gaining Compliance
Eye Contact and Facial Expression in Communication
Disengagement
Physical Contact
Distraction
Modelling
Working Alongside
Showing Approval
Setting Challenges
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