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H2: ICOBS

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CII - Level 4 Diploma R01 - Financial services, regulation, and ethics (C5.2: The FCA Handbook) Mind Map on H2: ICOBS, created by Mark Varela on 24/05/2014.
Mark Varela
Mind Map by Mark Varela, updated more than 1 year ago
Mark Varela
Created by Mark Varela over 10 years ago
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Resource summary

H2: ICOBS

Annotations:

  • - since 2008 - different rules for different product types; gen. insurance, pure protection, PPI
  1. ICOBS 1: Application
    1. ICOBS 2: General matters
      1. ICOBS 3: Distance comms
        1. ICOBS 4: Info about firms, services, remuneration
          1. ICOBS 5: Id'ing client needs & advising
            1. ICOBS 6: Product info
              1. ICOBS 7: Cancellation
                1. ICOBS 8: Claims handling
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