Factors that contribute to the success of a contract catering company

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Mind Map on Factors that contribute to the success of a contract catering company, created by jane stainer on 03/06/2014.
jane stainer
Mind Map by jane stainer, updated more than 1 year ago
jane stainer
Created by jane stainer about 10 years ago
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Resource summary

Factors that contribute to the success of a contract catering company
  1. good relationships with suppliers
    1. consistent quality and portion control
      1. flexibility and adaptability - the ability to 'think on feet' as every situation is different
        1. knowledge of menu planning - planning meals for different clients and situations
          1. knowledge of nutrition, special dietary needs - planning meals for different client groups, adapting recipes when needed
            1. excellent communication skills - dealing with clients, suppliers and staff
              1. hygienic - meeting all legislation regarding HACCP,Hygiene Regulations, Food Safety Act, etc.
                1. good advertising, own website
                  1. keeping accurate records
                    1. good choice of equipment for food preparation, storage and transport
                      1. safe - meeting all legislation regarding HASAWA, fire regulations, etc.
                        1. excellent customer care skills - dealing with clients and guests
                          1. good practical and presentation skills - producing quality dishes
                            1. good reputation - by pleasing clients, being punctual, trustworthy etc.
                              1. able to meet deadlines
                                1. speed and efficiency - the ability to serve food quickly for a large party so that hot food is served hot - not cold!
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