LEGITIMATE - position in org
chart, agreed position
Authority
Weber
CHARISMATIC - individuals
personality
TRADITIONAL - custom &
practice
RATIONAL-LEGAL - position
in hierarchy
Responsibility & Authority need to be in
balance. Authority it the right to act, or
exercise power, repsonsibility involves
an obligation that cannot be delegated
EMPOWERMENT -
employees given autonomy
ACCOUNTABILITY - need to justify
failure of responsibility
Delegation
Benefits
Time management
Stress Management
Faster decision making
Succession planning
Employee job
satisfaction
Deployment of
resource based on
expertise
Reluctance
Lack of confidence
Fear of redundancy
Culture
Desire to keep control
Seen as ineffective time
management (quicker to do it
myself than explain)
Fear of overload
Process
1. Specify performance
required
2. Formally assign tasks
3. Allocate resources and
authority
4. Performance
mentoring (TARA)
Mintzberg - Roles of Management
Interpersonal
FIGUREHEAD -
Symbolic role
LEADER -
Relationship with
subordinates,
allocating tasks
LIAISON - Network
of contacts outside
command chain
Informational
MONITOR - Collects
information to gain
understanding
DISSEMINATOR -
Distributor of
information
SPOKESPERSON -
Transmits information
to external groups
Decisional
ENTREPENEUR - Looking at
problems opportunities for
improvement
DISTURBANCE HANDER - Respond to
pressures out of control
RESOURCE ALLOCATOR - Choose
among competing demands for
different resources
NEGOTIATOR - takes charge
when in external negotiations