Filed into "New
Applications" folder.
Often sent by the contact
center. Assure that the
client has paid before
proceeding with the file
Time: 1-2 Days
Application Print
Off
Lakshna/Andrea
Printed off with
the date
received and
event date
outlined on the
top
Time: 1 day
Tentative File
Establishment
Lakshna/Andrea
Event included in the
Network, Outlook Calendar
and CRM tracking sheet.
Submitted application and
supporting documents are
included in the event file.
Check for event overlap to
address if needed
Time: 1 Day
Consultation/Detail
Confirmation
Lakshna
Calls client to
confirm details
such as: location,
date, times,
infrastructures,
electrical access
etc,.
Time: 2-3 Days
Create Permit #
Lakshna/Andrea
Generated in
IAMIS. Added
to CRM
tracking sheet
Time: 1 Day
Site specifications
and requirements
Tiera
Line locates, road
closures, barricade
plans, traffic
management plans,
grass cuts, sprinkler
head locates are all
determined
Time: Up to 1 week
Confirmation
with Contractors
(if applicable)
Tiera and/or Sylvie
Details of work to be
done gets confirmed
and organized with
contractors
Time: 2-3 Days
'Considerations'
Development
Lakshna
Email sent with
confirmation of
event, details of the
event, and next
steps to finalize the
permit process
Time: 1 day
Currently: 1-2 weeks before event
Ideally: 3 weeks before event (minimum)
Receive
Payment/Insurance
Lakshna/Andrea
When
payment/insurance
is received, it is
then included in
the CRM tracking
sheet and the
Receivables folder
of the NCC email
Time: 2-3 Days
Currently: n/a
Ideally: 3 weeks
before event
Draft Permit
Lakshna/Andrea
Permit is
generated in
IAMIS according to
the
considerations
sent out
Time: 1 day
Currently: 1-2 weeks before event
Ideally: 3 weeks before event
Draft Editing Process
Sylvie
Event details and
'Schedule B' are
reviewed and
edited with
further confirmed
details
Time: 1 Day
Finalized Unsigned Permit
Lakshna/Andrea
Draft is edited
with changes.
Final copy is
printed to be
given to sign
Time: 1 Day
Currently: 1-2 weeks before event
Ideally: 3 weeks before event
Permit sent to
client for signing
Lakshna/Andrea
Email is sent to client
with permit attached
for clients signature
Time: 1-3 Days
Currently: week of event
Ideally: 2-3 weeks before event
Permit is returned
Lakshna/Andrea
Permit is
returned and
printed off
Time: 1 Day
NCC Staff
signing
Sylvie/Bruce
Signatures by
NCC finalize the
document
Time: 1 Day
Payment/Insurance
Confirmation
Lakshna/Andrea
Checking for all necessary
documents, payments
(including performance bond)
and insurance before finally
sending out the final permit.
If missing, client is contacted
for immediate action
Time: 1 Day
Final Permit Sent to Client
Lakshna/Andrea
Scanned and
sent via email
Time: 1 Day
Currently: week of event
Ideally: 2-3 weeks before event
EVENT
Post-Event
Tiera
Only if required, but
rare at this scale
Time: Right after the Event
Repair Work/Site
Rehabilitation
Tiera/Contractors
Process occurs the
same as large
scale, only if
damages have
been made
Time: Undetermined
Monitoring Report
Tiera and
Monitoring Officers
Process occurs the
same as large scale,
only if necessary