Sea Freight to India and Other Countries

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Operation & Customer Service Note on Sea Freight to India and Other Countries, created by Pinaki Chatterjee on 08/04/2021.
Pinaki  Chatterjee
Note by Pinaki Chatterjee, updated more than 1 year ago
Pinaki  Chatterjee
Created by Pinaki Chatterjee over 3 years ago
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standard operating procedure(SOP) for SEA Freight to India: 1. DTDC will enter info into the Excel sheet 1st 4 columns. 2. DTDC will send Transco an alert email requesting for a BL number update. Email to : Kaushika Hemachandra - Transco <kaushika@transcocargo.com.au>,Bethmi Maduwanthi - Transco <bethmi@transcocargo.com.au>,Charitha Perera - Transco <charitha@transcocargo.com.au>, Mohan Perera - Transco <mohan@transcocargo.com.au> peops@transcointernational.com.au, Thushara Jayawardana - Transco <thushara@transcocargo.com.au> Email Body: Hi Kaushika, I would be grateful if you could provide a Bill of Lading number for the below shipment(sea-freight to India). Sender Name: Shipment Details: Number of box/es Weight details (optional)   3. Upon Receipt of above Transco will assign a BL no for that shipment 4. Counter alert email will be sent by Transco after updating the BL No 5. DTDC to advise the Customer to write the BL number on the boxes. 6. If the Customer is unable to write the BL on the Boxes then the customer should write the DTDC Tracking/ Reference number on all boxes in the following format eg DTDC -12345678. This is in addition to the Couriers Tracking Label Securely Affixed on each box. 7. DTDC to ensure the documents (Transco Shipping Declaration, Packing List and Bio Data Page of the Senders Passport) are scanned and e-mailed to Transco within 2 working days of getting the BL No from Transco. If DTDC is unable to get the documents within the 2-day period DTDC to send Transco a pending message. 8. Transco Invoices will be sent as soon as the vessel sails from Melbourne . Settlement of these invoices within 14 days of raising the invoice. Transco Cargo Address in Australia: Dandenong Office / Warehouse (Head Office) 206-208 Discovery Rd, Dandenong Sth VIC 3175 Australia P: +61 3 9703 2255 F: +61 3 9790 0677 Transco India Agent Address and contact: MSS Enterprise Consolidating Agents 3, Telugu Chetty Street, Old Washermanpet, Telugu Chetty Street, Chennai, Tamil Nadu 600021 Tel: 04425980353 / 354   MULTI MOVING SYSTEMS 27/13 WEST MADHA CHURCH ROAD ROYAPURAM, CHENNAI 600 013 TEL: (91) 44 25980354 TEL: (91) 44 25980232

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MULTI MOVING SYSTEMS 27/13 WEST MADHA CHURCH ROAD ROYAPURAM, CHENNAI 600 013 TEL: (91) 44 25980354 TEL: (91) 44 25980232

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Email Template for sending paper work to customer for Sea Freight to India: Email body: Hi, Thank you for your booking with DTDC Australia. Tracking Information: No tracking for Sea freight but we provide bill of lading number... Please fill up these required paperwork to email us back and we will send you collection label for pick up from your door step to come to our sea freight dept. first before it is sent to the final destination country. Required paperwork: 1. Customs declaration form (all details in one form). 2. Sender's photo ID (front page of passport) 3. Checklist for Sea Freight (all details in one form) 4. Packing list for Sea freight (all details in one form) 5. Photo of the box or boxes with pick up labels affixed on them (Once we received the above papers we will send you collection label)   Please upload the following documents through the link provided below, please email us these documents at dtdcaustralia@gmail.com if you are unable to upload in case. https://drive.google.com/drive/folders/1lmjvZTKF7L2jb1_Hl93o-9nkbPlH3oSe?usp=sharing   How to upload:   1. After you have completed all the mentioned documents, please take photos and save this on your computer. 2. Click on the link above and it will direct you to Google Drive upload page. 3. Right-click the middle of the screen “Drop files here” and choose upload files. 4. Choose the location of your saved files and upload them.      

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