CREATE STRUCTURED PROCESSES FOR THE IDENTIFICATION, RECRUITMENT, ORIENTATION, TRAINING, EVALUATION, RECOGNITION, RETENTION, AND SUCCESSION OF VOLUNTEERS.

[Key Knowledge Area] Volunteer recruitment, orientation, training, management, motivation, retention, recognition, and evaluation techniques

Volunteering is Vital! It's an important form of philanthropy. However, organizations typically mismanage the volunteer process and underutilize their volunteer resources.

8 Steps of Volunteer Engagement

When we fail to plan ahead and organize ourselves around the 8 steps of engagement, "it’s not fair, it frustrates the volunteer, it results in poor quality work, and (sometimes worst of all) it leaves a volunteer with a negative impression of the organization that they will communicate to other prospective volunteers and even donors!"

VOLUNTEER VALUES

A clear, specific, and understandable assignment or role,
An assignment that aligns well with their knowledge, interests, and abilities,
A manageable assignment that has a clear beginning and end,
A good reason to do the work,
A reasonable timeline for completing the task,
Information, knowledge, and the tools necessary to do the work well,
Some form of accountability and feedback so they know whether they have done the work well,
Recognition and reward appropriate to the work they have done, and
A chance to provide feedback to the agency about how the work and how they feel about it.

	Created by Helena Banks over 4 years ago

CFRE Fundraising (Volunteer Involment) Note on TASKS 1 & 2, created by Helena Banks on 03/06/2020.

TASKS 1 & 2