Methods of market research

Descrição

NCEA 3 Economics FlashCards sobre Methods of market research, criado por Emerson Dobbs em 16-11-2013.
Emerson Dobbs
FlashCards por Emerson Dobbs, atualizado more than 1 year ago
Emerson Dobbs
Criado por Emerson Dobbs aproximadamente 11 anos atrás
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Resumo de Recurso

Questão Responda
Research aims to find out: - What would people be willing to pay for the product. - Would they buy the product, how many - How best to promote the product
Primary research - Collecting and using original data. - Requires direct contact with customers (Potential or existing) - Can be time consuming and expensive.
Methods of primary research: - Interviews: face-to-face, telephone, postal, groups. - Consumer Panels or focus groups. - Competitor analysis: e.g what do they charge for a similar product.
Secondary Research - Researching information that has already been gathered and collected by someone else and is available to be used. - Information can be gathered from internal and external sources.
Internal sources of information: - Employee surveys - Customer service department
External sources of information: - Internet - Newspapers - Media reports

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