4238560
Descrição
FlashCards por Tim Lutjens, atualizado more than 1 year ago
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Criado por Tim Lutjens
quase 9 anos atrás
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| Questão | Responda |
| influences on consumer behaviour | marketing mix influences sociocultural influences situational influences persona/psychological influences |
| influences | informational influence: information provided by others utilitarian influence: willingness to accept other opinion value-expressive influence: use choice to express values consistent with group |
| reference group influences | public necessities public luxuries private necessities private luxuries |
| Public necessities | strong reference group influence on brand selected weak reference group influence on product purchase |
| public luxuries | strong reference group influence on brand selected strong reference group influence on product purchase |
| private necessities | weak reference group influence on brand selected weak reference group influence on product purchase |
| private luxuries | weak reference group influence on brand selected strong reference group influence on product purchase |
| power of reference groups | referent power information power legitimate power expert power reward power coercive power |
| conformity | change in beliefs/actions in reaction to group pressure |
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