Criado por Megan McPherson
aproximadamente 8 anos atrás
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Questão | Responda |
6 relationship rules | Respect partners privacy, make eye-contact with partner, do not discuss with others things that are said in confidence, do not criticize others in public, repay debts, follow the rules for fidelity |
Hedging | Humbling yourself "I'm no expert, of course, but.." |
Credentialing | "I am an expert so.." |
Sin licenses | I know you'll react negatively, but that's the way it has to be |
Cognitive | "You won't believe me.." "this might sound crazy but..." |
Appeal for suspended judgement | I know you're going to be tempted to act unfavorably but wait until you hear the whole story |
Four types of ritualistic exchanges | Greetings, forms of address, relational openings, small talk |
Greeting sequence | Sighting-orientation-initiation, distant salutation, approach, close salutation |
Four Forms of address | Formal-impersonal, ambiguous formality, informal, intimate-affectionate |
Functions of small talk | Satisfies inclusion needs, functions for socialization, safe procedure for showing ourselves, interpersonal pacifier, can uncover integral topics |
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