Criado por HeatherTxo
mais de 10 anos atrás
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Questão | Responda |
Consistency | Keeping the message and group behaviour the same over time. |
Confidence | Using expert opinions, explaining the message calmly with certainty but not arrogance, supported with facts and figures |
Flexibility | Although the minority need to be consistent, being too forceful would be off-putting, so compromises are vital. |
Snowball Effect | All 3 factors result in majority slowly starting to believe minority, and builds momentum of people converting until the minority becomes the new majority. |
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