Knowledge management: journey

How to start
1. Strategy
  1. Business strategy
  2. KM strategy
2. Small, short-term realistic projects
  1. Taxonomy
  2. KM champion, owner, ambassador, researcher
  3. Determine knowledge assets
    1. Story-telling
    2. Near miss cases
    3. Individual and group peer - activity networks.
    4. Sense-making
    5. Generating knowledge repository
  4. Sharing, classifying
  5. Commenting, tagging
  6. Replying
Risks (70% fail)
1. No corellation to a business strategy, goals
  1. Unknown strategy
2. No share culture
  1. No KM champions, ambassadors, уес
3. No support from stakeholders
4. Security resrictions
5. More difficult to use than online mobile services
6. Treated as a project with an end date
Treasures
1. Real way to gain input from collaboration, creative work, innovation
2. The main way to gain advantage in epoch of Big Bata (when amount of accesible data is greater, when possibilities to process it)
What to build, cultivate
1. Share culture
  1. Knowledge base
2. Connections
  1. People to people
  2. People to documents
  3. People to knowledge

Resumo de Recurso

	Criado por Prohor Leykin quase 7 anos atrás