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Effective Communication by e-mail

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Seven strategies for effective communication by email
JUAN FERNANDO ARENAS BUSTAMANTE
Mapa Mental por JUAN FERNANDO ARENAS BUSTAMANTE, atualizado more than 1 year ago
JUAN FERNANDO ARENAS BUSTAMANTE
Criado por JUAN FERNANDO ARENAS BUSTAMANTE mais de 5 anos atrás
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Resumo de Recurso

Effective Communication by e-mail
  1. Minimum amount of sentences
    1. Less is more, try to use 5-sentences tops
    2. State what you want
      1. Skip the niceties
      2. Write about only one thing
        1. Stick to one subject
        2. Leave out the humor
          1. Avoid emoticons, you are not telling a joke
          2. Use "If... then statements"
            1. Anticipate possible answers
            2. Review for ambiguity
              1. Double check the message... It is clear?
              2. Revise for conciseness
                1. Could you do it shorter?

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