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2582242
Contemporary Business
Descrição
Issues of Contemporary Business
Sem etiquetas
business
economics
geomatics
lsgi4212 geomatics business management
undergraduate
Mapa Mental por
TimTim
, atualizado more than 1 year ago
Mais
Menos
Criado por
TimTim
mais de 9 anos atrás
115
1
0
Resumo de Recurso
Contemporary Business
Business
Profit Seeking Activities
Provide Goods and Services
An Exchange between Buyers and Sellers
Changes
Economy
Globalization
Crisis
Technology
Internet
Apple
Wireless
GPS
Taobao
Human Behavior
Texting instead of talking
Purchasing behavior
Going green
Environment
Global warming
Extreme weather
Political
Raising of third world countries
Collapse of USSR
European Union
Issues
Managing the Technology Revolution
Streamline production
From French Industrial Revolution
To Globalized Virtual Production Network
Creating new opportunities for organizational efficiency
No limit to where business can be conducted
Technology
Positive impact
Email to increase speed of communication
Negative impact
Contact lens vs eye glasses
Email vs letter
The Internet
Faster, more direct, no physical barrier, reduce cultural barriers
Direct purchase (buyers)
Interactive relationships between businesses and customers
Find their suppliers all over the world
Expand to unreachable market (sellers)
Not just limited by geography
Expose to huge community of prospective cusomers
New business ecology
Revolutionized traditional business
Online retail
Online game
Online services
New business ideas
Search engine
Social website
Marketing channels
E-marketing
Email
Website marketing
Video marketing
YouTube
Peer sharing via social networking
Facebook
Twitter
Wireless communication
Anytime, anywhere
Not just in office, also on street
Combine with GPS, location based technology
Knowing you are here
Location based services
Improve efficiency
Instant job status reporting
Find nearby customers
From Transaction Management to Relationship
Sellers and buyers
Transaction management
Relationship management
Nurture customer loyalty
Reduce sales cycle
Avoid price discounts
Get customer referrals
Technology played a role
Email updates of latest products
SMS confrontation of order
Facebook promotion
Strategic alliances and partnership
A partnership formed to create a competitive advantage
Most widely reported strategic alliances
Creating Value through Quality and Customer Satisfaction
Value
Quality
Degree of excellence
Durability, performance, reliability
Customer satisfaction
Competing in a Global Market
sourcing
production
sales
Economic globalization
Market and sell goods everywhere
Purchase, assemble, shipping worldwide
Material cost and quality, labor cost, government regulation, transportation infrastructure, etc.
Developing and Sustaining a World-Class Workforce
Why?
Foster strong ties with customers and partners
Capable to compete in global markets
Brainpower of employees
Knowledge development of employees
Workforce Trend
Aging population
Teenagers are entering the workforce soon
Seniors are staying longer
Move seniors are having second career after retirement
Shrinking labor pool
Immigrants
Increasingly diverse workforce
Workforce m the diverse culture, ethnics
Changing nature of work
Manufacturing -> technologies -> services
New Employer-employee Partnership
Employee owned company
Wanted: A New Type of Manager
Intelligent, highly motivated
Direction
Intelligent
Leader
Managing Ethics and Social Responsibility
Business ethics
Poor
Strong
Social responsibility
Vision
Action
Key Factors Affecting Business
Technology
Human Behavior
Relationship era
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