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RECEPTIONIST CAN PROTECT HEALTH
AND SAFETY OF VISITORS
- Health and Safety of Visitors
- • Keeping the reception area free from obstructions
- • Procedure put in place for receipt of deliveries to the organisation with storage in other areas of
building
- • Ensure that visitors sign in giving details of visit so that she
is aware of how many people are on the premises in case of
an emergency situation
- • Keeping the reception area free from obstructions
- RECEPTIONIST MUST NOT BREACH SECURITY AND CONFIDENTIALITY PROCEDURES
- • The receptionist must not give out personal information relating to an employee
- • Instead take a message for the caller and pass it to the member of staff
- • The receptionist must not give out personal information relating to an employee
- HOW THE RECEPTIONIST CAN CREATE A POSITIVE IMAGE TO VISITORS
- • Keep reception area free of obstructions
- • Keep reception area tidy
- • Keep notice boards up to date
- • Keep internal telephone directories and organisation charts up to date
- • Keep reception area free of obstructions
- INFORMATION IN A TRAVEL ITINERARY
- • Travel
- • Accommodation
- • Appointments
- • Names of contacts and their addresses and telephone numbers
- • Arrival and departure times of transport
- • Name of the station, airport etc
- • Travel
- INFORMATION REQUIRED PRIOR TO ARRANGING TRAVEL AND ACCOMMODATION ABROAD -
- • Vaccinations required
- • Passports up to date
- • Visas required
- • Currency
- • Exchange rate
- • Time difference
- • Vaccinations required
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