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3042761
Facilitation
Descrição
A mind map representing some important aspects of facilitation
Sem etiquetas
facilitation
mind map
outline
Mapa Mental por
megansnow
, atualizado more than 1 year ago
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Criado por
megansnow
mais de 9 anos atrás
34
0
0
Resumo de Recurso
Facilitation
Purpose
• To help a group work to its full potential
To give power to all members of the team (not just the "boss")
Role description
Two types
Neutral third party
Acts as an outsider
A process expert
Example: outside mediator
Facilitative leader
A content and process expert
Example: department head
A full-fledged member of the group
Characteristics of a good facilitator
Beliefs
Everyone's ideas are valuable.
The group is stronger than any of its members.
It's important for everyone to participate in the decision-making process.
Actions
LISTENS carefully and seeks to understand
Encourages others, through attitudes and actions, to listen
Has an objective for the meeting
Presents an agenda and sticks to it
Makes participants feel comforable
Encourages participation from all
Avoids conflict or resolves it
Knows and uses "tricks of the trade" to help others participate
Common pitfalls
Controlling the conversation
Neglecting some participants
Taking sides
Anexos de mídia
af71ea4a-cd48-4e5e-8d59-ed7e66c798fc (image/jpg)
6b0e4634-08bd-438d-b00b-6baa7b2db677 (image/jpeg)
5b07ee9f-d1b8-4615-aa62-921540786de5 (image/jpg)
643ecffb-f745-402d-b5a9-4064792f7607 (image/jpg)
51f080c9-7d03-493e-9811-7e738da2183f (image/jpg)
93a73be4-29fa-4b53-8710-80d38dd9847c (image/png)
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