3232834
Descrição
Mapa Mental por logarcia619, atualizado more than 1 year ago
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Criado por logarcia619
quase 9 anos atrás
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SAB7#74_#89_Quality_Process_I_AND_II
- With a focus on quality you can spend time
preventing, rather than dealing with problems.
- The lack of attention the quality needlessly added
considerably risk to the project, which result in
tremendous amount of rework and addicional expense.
- It is important to know in advance what
acceptable quality is and how it will be measure
on the project.
- Performing the quality management process
well helps you avoid many issues later in the
project such as "the customer likes this".
- The Quality Management Process
- Plan Quality Management: Done during Planning Process Group
Perform Quality Assurance: Done during Executing Process Group
Control Quality: Done During Monitoring and Controlling Process Group
- Quality management includes creating and following
policies and procedures to ensure a project meets the
defined needs it was intended to meet from the
customer's perspective.
- Quality Management includes the process of
Plan Quality Management, Perform Quality
Assurance, Control Quality
- Plan Quality Management
- Perform Quality Assurance
- Control Quality
- Plan Quality Management
- Quality Theorists
- Joseph Juran: He Developed the 80/20 Principle advocated top management involvement and defined quality as "fitness for use".
W. Edwards Deming: He developed 14 points to total quality management and advocated the Plan-Do-Check-Act (PDCA) cycle as
the basis for quality improvement. Philip Crosby: He popularized the concept of the cost of por quality and advocated "zero
defects" and prevention over inspection.
- Joseph Juran: He Developed the 80/20 Principle advocated top management involvement and defined quality as "fitness for use".
W. Edwards Deming: He developed 14 points to total quality management and advocated the Plan-Do-Check-Act (PDCA) cycle as
the basis for quality improvement. Philip Crosby: He popularized the concept of the cost of por quality and advocated "zero
defects" and prevention over inspection.
- Quality Management includes the process of
Plan Quality Management, Perform Quality
Assurance, Control Quality
- Quality management includes creating and following
policies and procedures to ensure a project meets the
defined needs it was intended to meet from the
customer's perspective.
- Plan Quality Management: Done during Planning Process Group
Perform Quality Assurance: Done during Executing Process Group
Control Quality: Done During Monitoring and Controlling Process Group
- Quality is defined as the degree to
which the project fulfill
requirements
- Not can you achieve quality if you do not
have all the stated and unstated
requirements defined in the project scope
statement and requirements documentation.
- Not can you achieve quality if you do not
have all the stated and unstated
requirements defined in the project scope
statement and requirements documentation.
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