Email,
messaging, news
groups, social
networks,
conferencing,
blogs, vlogs.
Uses
Talking to friends on
skype. Using social
networking applications
like Fcebook or Google+
to exchange
information
Benefits
Instant responses
to someone who is
remote from you,
at no additional
cost to your
broadband fees.
Socialising
Real-time information
Types
Timetables, news,
sport updates,
weather reports,
travel news.
Uses
Checking an
airport website for
estimated arrival
times of flights
Benefits
Provides up-to-date
information when picking
people up from an airport.
Companies can use real-time
information about customers’
reactions to an advertisement
to improve the effectiveness of
the advert.
Commerce
Types
Banking,
auctions, online
sales and
purchases,
publishing
Uses
Selling
something
through a service
such as ebay™ or
Amazon ®
Benefits
Allows users to carry
out transactions
seamlessly (without the
need to use physical
money) and globally.
Government
Types
Tax returns,
e-voting,
applications
for grants or
benefits
Uses
Applying for
your first
provisional
driving licence
Benefits
Saves time and is
more convenient –
saves you a visit to
the Post Office and
means can take
your time filling in
the form and can
easily amend any
errors.