CTEC - UNIT 6 Learning Objectives 1.1/1.2 Personalisation and person-centred approach to care
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CTEC CTEC - Health and Social Care Mapa Mental sobre CTEC - UNIT 6 Learning Objectives 1.1/1.2 Personalisation and person-centred approach to care, criado por Carina Storm em 28-09-2015.
CTEC - UNIT 6 Learning
Objectives 1.1/1.2
Personalisation and
person-centred
approach to care
Learning Outcome 1:
Understand personalisation in
health and social care
1.1 Definition of
Personalisation
Defined by die Department of
Health as 'every person who
receives support, whether by
statutory services or funded by
themselves, will have choice and
control over the shape of the
support in all care settings'.
Personalisation means
recognising that in order to put
the service user at the centre of
care, the following factors needs
to be considered so that
individual needs can be met fully:
Preferences
Wishes
Aspirations
Individual Strengths
It is a
PRO-ACTIVE
approach
What
PERSONALISATION
means to individuals:
Addressing Needs
Control
Independence
Participation
Choice
Preferences
Meeting Aspirations
Empowerment
1.2 Key Features
of Personalisation
Personal
Budgets
An agreed amount of
money that is used to
carry out or deliver
certain aspects of
provision set out in an
individual's support plan.
All people who are eligible for social
care and support should have access to
a personal budget with the intention
that they could use it to exercise:
Choice
Control
in meeting their agreed
social care outcomes
A MEANS-TESTED cash
payment made in place of
regular social service
There are two ways that a personal
budget may be taken by an individual:
Direct
Payments
Direct cash payment held by:
A person
Or where they lack
mental capacity to
look after
themselves, by an
authorised or
nominated person,
usually a:
Carer
Family Member
Friend
Independent advocate identified
by the local authority
Individuals are given
responsibility for
making decisions;
and can spend the
money as they please
as long as it relates
to their support plan.
Individuals who are eligible for
a community care service can
choose to receive an agreed
amount of money from social
care instead of having care
provided for them, so that they
can arrange their own care.
This include services such as:
Home Care
Respite Care
Individuals receiving this cash
payment is responsible for spending
their budget appropriately and must
keep ACCURATE RECORDS to
demonstrate this.
This budget may not be used for
payment of:
Their own
partner (unless
there is
absolutely no
other alternative)
Long-term
permanent
residential care
Services provided
by Social Services
Day Services
Managed
Accounts
This account is managed by
the local authority in line
with the person's wishes.
May include payments for:
Community Care Services
Services commissioned by the
local authority
Direct Service
Provision
Services from
non-government
providers, such
as:
Private
Companies
Charities
As with direct payments, any service user
who uses the option of managed account
can use the available sum to pay for services
of choice, although a managed account does
not offer the same level of user choice and
control as a direct payment.
Co-Production
Working together and
collaboration between citizens
and public services, such as
Neighbourhood Watch or
Healthy Schools to achieve
valuable outcomes.
The idea is to EMPOWER
citizens to contribute TIME,
EXPERTISE and EFFORT to
their local communities.
Social workers, service users
and carers could develop
new, local support
organisations together
A straightforward
idea, but difficult to
put into practice
Co-Production in
Action with Older
People
1. Older people are
involved throughout:
think about who
needs to be engaged
2. Older people feel
safe to speak up and
are listened to: agree
how to support each
other in making
decisions
3. We work on issues
that are important to
older people: work
together to agree
these issues
4. It is clear how
these decisions are
made: agree what it
is you want to be
different and what
success looks like
5. Older people's
skills and experiences
are used to achieve
change: identify who
has what skills and
how to use them
6. Meetings,
materials and venues
are accessible: there
are different ways to
be involved and
heard
7. Take action - just
do it! Don't wait until
you're ready to
co-produce, just
make a start
8. Progress is
evaluated by looking
at the changes in
people's lives
Choice and
Control
1. Personalisation
gives individuals
more choice and
control
2. Supporting and
enabling them to
make their own
decisions about
where and how
care is provided
To live a full and
independent life
3. Individuals may
decide that they
need to have
better:
Housing Options
Person-centred support plans
Personal Budgets
Support in the form of a personal
assistant
Self-assessment
of Needs
Led as far as possible by
the service user, or in
partnership with a
professional, and focuses
on the outcomes they want
to achieve
The individual works with the
professional to look at:
Circumstances
Situation of
the Individual
Needs of the
Individual
Carers
Family
Members
Others providing
informal support
The local authority will
decide if the person is
eligible for:
Long-term social care support
This is called an
INDICATIVE PERSONAL
BUDGET
How much money they will need
The assessment will
collect information
about:
How the individual's care
needs might be met. This
could include:
Preventative Measures (Aids)
Devices to
open jars
Home Adaptations
Handrails
Support available in the community
The assessment should be carried out in a way that
ensures THEIR INVOLVEMENT and that takes the RIGHT
AMOUNT OF TIME to capture all of their needs
If they have a friend or family member looking after
them as an unpaid carer they can have their own
carer's assessment to see if they can carry on with
their role
The local authority must give the individual a copy of
their NEEDS ASSESSMENT or carer's assessment
Changing Role
of Professionals
Control has
moved from the
professional to
the service user
The
professional
must:
Be sensitive and non-judgemental
Listen to the individual
Empower the individual to take control
Empower the individual to take their own decisions
Provide the individual with relevant information
and allow them to make their choice and their
decision, without compromising safeguarding
issues
The individual:
Will feel their judgements are valued
Will respond to the professional in a positive way