ConnectWise

Descrição

UDNI Mapa Mental sobre ConnectWise, criado por bfulton em 21-11-2013.
bfulton
Mapa Mental por bfulton, atualizado more than 1 year ago
bfulton
Criado por bfulton mais de 10 anos atrás
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Resumo de Recurso

ConnectWise
  1. Blog
    1. University
      1. Certifications
        1. Videos
          1. Partner Kits
            1. Time Commit for each
            2. Newsletter
              1. Review RoadMap Monthly
              2. HTG Group
                1. Research Group
                2. Priorities
                  1. Config items
                    1. Service Support
                      1. Choosing the right help desk model
                        1. Client Needs
                          1. UDNI Needs
                            1. Should we begin using tasks within tickets?
                            2. Think thru Service Support chain of events
                              1. Workflow diagrams
                                1. Project Mngt
                                  1. Resource Mngt
                                  2. Customer Survey upon ticket completion. Was this ticket completed to your satisfaction?
                                  3. Deliver superior service
                                    1. CW HelpDesk Toolkit
                                  4. Task List
                                    1. Ticket Templates
                                      1. Recurring Tickets
                                      2. Modern Office review

                                        Semelhante

                                        TICKETS
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                                        Professional Development
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                                        Bud's Action List
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                                        Project Management
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                                        Samantha
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                                        BYOD
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                                        GPS
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                                        Innovation Initiative
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                                        Daily Tracking
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                                        Service Expansion
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                                        OnCall Procedure
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