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LISTENING SKILL

Descrição

This mind map was made to show the different strategies, techniques and indicators about listening skill. Also it shows relevant inormation about the active listening.
brendadg_23_89
Mapa Mental por brendadg_23_89, atualizado more than 1 year ago
brendadg_23_89
Criado por brendadg_23_89 quase 9 anos atrás
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Resumo de Recurso

LISTENING SKILL
  1. ACTIVE LISTENING
    1. eye contact
      1. ask questions
        1. paraphrase
          1. don't overtalk
          2. LISTENING INDICATORS
            1. search
              1. focus
                1. acknowledge
                  1. respect
                  2. LISTENING TECHNIQUES
                    1. top down
                      1. details
                      2. bottom up
                        1. general idea
                      3. STRATEGIES
                        1. making predictions
                          1. drawing inferences
                            1. summarizing

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