In arbitration, a neutral party
hears and resolve disputa
Perquisites(Perks)
Some employees recive
special rewards, such as
assigned parking spaces,
corner offices, etc
Fringe Benefits
These are standard benefits
formaliy given to all employees,
such as education
benefits,insurance,
Motivation Theory (or "what do people really want ?")
One of the best ways to gain
cooperation is to give
rewards
McGregor´s Theory of X and Y
Believed that all workers fit into one of two groups, X and Y
Theory X
Managers who accept this theory believe
tha people need to wached every minute,
They believe employees are incapable, avoid
responsibility, and avoid work whenever
possible
Theory Y
Managers who accept this theory
believe that people are willing to
work without supervision, and want
to archive. They believe employees
can direct their own efforts.
Expentancy Theory
Maslow´s Hierarchy of needs
Maslow´s message is that people are not
most motivated to work by security or
money. Instead, the highest motivation is to
contribute and to use their skills.
Maslow called this "self-actualization"
Maslow created a pyramid to show how
people are motivated and said one
cannot ascend to the next level until
the levels below are fulfilled
David McClelland´s Theory of Needs (or
Acquired Needs Theory
This Theory states that people are most
motivated by one of the three needs
Achievement
Affiliation
Power
Herzberg´s Theory
Hygiene Factors
Poor Hygiene factors may detroy
motivation, but improving them,
under most circuntances, will not
improve motivation.
Motivating Agents
What motivates people is the
work itself, Responsibility,
Sel-actualization, Professional growth