This mind map addresses the first 2 bullet points relating to patient rights in the Effective Management of Complaints & Grievances Section of Domain I.
ORIGIN = THE PATIENT BILL OF RIGHTS: AMERICAN
HOSPITAL ASSOCIATION (AHA) - 1973 REV. 1992
right to considerate & respectful care
right to information about
treatment, diagnosis, prognosis
right to discuss & request
information re: treatment
right to make decisions about plan of care
including refusal (AMA)
right to an advanced
directive
right to privacy
right to confidentiality
right to a reasonable response
right to review medical records
right to consent to research
right to review hospital policies
right to know if hospital is in a business
relationship with any outsside entity that impacts
treatment or care
right to continuity of care
DEFINITION = GENERAL STATEMENT ADOPTED BY MOST HEALTH CARE
PROFESSIONALS, COVERING SUCH MATTERS AS ACCESS TO CARE,
PATIENT DIGNITY, CONFIDENTIALITY, AND CONSENT OF TREATMENT.
DEFINITION OF PATIENT RIGHTS CAN VARY BY
LOCATION AND/OR PROVIDER
FEDERAL RULES EXPAND NEED FOR PROVIDER
COMPLIANCE RELATING TO PRIVACY