internal and external customer

definitions
1. internal
  1. someone who is involved in the proces of
    1. procesing
      1. the product to a client
    2. delivering
      1. the product to an external customer
2. external
  1. people who pay for
    1. product
      1. ex: to buy a soccer ball
    2. service
      1. ex: to hire a cleaning service
dispenzability
1. internal
  1. are dispenzable
2. external
  1. aren´t dispensable
economic difference
1. external customers always pay
2. internal customers pay for nothing
  1. the company does
product variability
1. internal customers do not have a choice
  1. they are expected to work with what they have
2. externals have a wide range of choices
  1. they can olways look for another product
quality
1. external
  1. always demand high quality
2. internal
  1. demand and delivers quality

Resumo de Recurso

	Criado por josue avila mais de 8 anos atrás