72134
Descrição
Mapa Mental por andrewcroninfinn, atualizado more than 1 year ago
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Criado por andrewcroninfinn
mais de 11 anos atrás
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Diagnosis
- Key Steps
- 1. Selecting a conceptual model for diagnosis
- 2. Clarifying information requirements
- 3. Deciding on how best to gather data
- 4. Gathering information
- 5. Analysis
- 6. Interpretation
- 7. Feedback
- Full participation
- Stakeholders work with the data to
solve problems or achieve vision locally
- Stakeholders work with the data to
solve problems or achieve vision locally
- Full participation
- Mapping tools
- 7. Feedback
- Qualitative, Quantitative
- 6. Interpretation
- Surveys, Interviews, Observation, Etc.
- 5. Analysis
- 4. Gathering information
- 3. Deciding on how best to gather data
- 2. Clarifying information requirements
- Collaborative process
- 1. Selecting a conceptual model for diagnosis
- Key Ideas
- The key to effective diagnosis is to know what to
look for at each org level and to recognise how
levels affect one another
- Purpose of diagnosis is to specify the exact nature of the
problem, to identify the underlying causal forces, and to
provide a basis for selecting effective interventions
- Can be aimed at solving specific problems or at
enabling the organisation for future development
- Diagnosis is based on conceptual frameworks about
how organisations function - serve as road maps
- The key to effective diagnosis is to know what to
look for at each org level and to recognise how
levels affect one another
- Org. Level Diagnosis
- Open Systems Model
- Org. serves to coordinate behaviours between
departments and is open to exchanges with the larger
environment, and is influenced by external forces
- 6 Properties
- Environments
- Inputs, Transformation, Outputs
- Boundaries
- Feedback
- Equifinality
- Alignment
- Alignment
- Environments
- Orgs are hierarchically ordered
- Groups
- Individual Jobs
- Individual Jobs
- Groups
- Org. serves to coordinate behaviours between
departments and is open to exchanges with the larger
environment, and is influenced by external forces
- Environmental inputs
- Design components
- Outputs
- Effectiveness
- Effectiveness
- Tech, systems, strategy, etc.
- Outputs
- Design components
- Org is effective when there is alignment between 3
- Open Systems Model
- Dangers
- Confidentiality
- Overdiagnosis
- Crisis Diagnosis
- Favourite Diagnosis
- Symptoms Diagnosis
- Confidentiality
- Group Diagnosis
- Derived from Open
Systems Model
- Input
- Design Component
(Transformation Process)
- Output
- Output
- Design Component
(Transformation Process)
- Must...
- Take into account org
design as primary input
- Examine goal clarity, task structure,
group composition
- List group performance and
member quality of work life
as outputs
- Take into account org
design as primary input
- Derived from Open
Systems Model
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