7256840
Descrição
Mapa Mental por Gladys Mba, atualizado more than 1 year ago
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Criado por Gladys Mba
aproximadamente 8 anos atrás
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2e - Perception
Attention, Memory
and Learning
- Perception
- When a person becomes aware of
something through one of your senses
- People can perceive different
stimuli differently. e.g art or film
may have varying reviews
- People can perceive different
stimuli differently. e.g art or film
may have varying reviews
- Colours
- Green=> OK/Approved
- Orange/Yellow => Warning
- Red => Stop/Error
- Green=> OK/Approved
- Shapes
- Tick => Good
- Cross => Bad
- Smiley face
- Tick => Good
- Sounds
- High pitch => positive
- Low pitch => Negetive
- Used in error messages
- Used in error messages
- High pitch => positive
- When a person becomes aware of
something through one of your senses
- Attention
- Users can only remember 7 pieces of information at a time
- Don't display unnecessary
information, can be distracting
- Pull down/ pop up menus can reduce
amount of info on screen at once
- e.g. Microsoft Office ribbons/ tabs such as
home and page reduce the number of
options displayed at once.
- E.g windows dedicated to specific tasks.
- Pull down/ pop up menus can reduce
amount of info on screen at once
- Can use
- Sound
- Flashing text/ animation
- Colours
- Moving objects
- Sound
- X - distracting user from their core tasks can reduce productivity
- Users can only remember 7 pieces of information at a time
- Memory
- Uncluttereed screen
- Related tasks grouped together
- e.g. User doesn't need to remember
where bold, italics and underline
buttons are, but where the
formatting buttons are
- Reduces multiple pieces of information to one
- Reduces multiple pieces of information to one
- e.g. User doesn't need to remember
where bold, italics and underline
buttons are, but where the
formatting buttons are
- Consistent layout ==> more transfer of
knowledge to long term memory
- Designing to match mental model
- System is more relatable to user.
- System is more relatable to user.
- Uncluttereed screen
- Learning
- Using concepts that can be applied to other areas of the system
- User only has to learn the concept once but can use it multiple times
- User only has to learn the concept once but can use it multiple times
- Consistent with other similar software.
E.g file button in the same place.
- On-screen help and pop up tips
- Appropriately labelled buttons
- Helpful error messages with positive language
- Using concepts that can be applied to other areas of the system
Anexos de mídia
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