Provide progress indicators for users to know how much time
something is going to take
The perception of time and your reaction to it are greatly
influenced by predictability and expectations
Time changes/alters expectations and
reactions toward things
If possible, make the amount of time it takes to do a task or
bring up information consistent, so people can adjust their
expectations accordingly
A timeline for tasks or steps in a process, if possible, can be
used to show the end user the amount of time it'll take and
they will adjust their expectations accordingly
To make a process seem shorter, break it up into steps and have
people think less
Mental processing makes something
seem to take a long time