Recruitment, Selection and Training (1.4.2)

Recruitment

A business may need new staff because: - The business is expanding and more labour is needed - People are leaving and they need to be replaced - Positions have become vacant due to promotion - People are required for a given period to cover temporary staff absence e.g maternity/paternity leave

7 Stages of recruitment/selection

1. Identify the type/number of staff needed

2. Prepare job description and person specification

3. Advertise job using the appropriate media

4. Evaluate applicants and select a shortlist for interview

5. carry out interviews

6. Evaluate interviews and make job offer (ensure that the offer is accepted before moving onto the next stage)

7. Provide feedback for unsuccessful candidates

Job description

A document that shows clearly the tasks, duties and responsibilities expected expected of a worker for a particular jobs

Person Specification

A personal profile of the type of person needed to do a particular job

Internal recruitment

Appointing workers from inside the business - Advertised internally e.g post, emails, noticeboards, newsletters...

Advantages: - Cheaper - Internal recruits might already be familiar with the procedures and working environment of the business=less training=more productive - Employer knows the abilities and qualities of the employee  - Regular internal recruiting can motivate staff

External Recruitment

Appointing workers from outside the business

Advantages: -  Employer may want someone with new and different ideas- can keep the business competitive - Might attract a larger number of applicants than internal recruitment= more of a choice on who to appoint

Types of advertising for External Recruitment: - Word of Mouth - Direct application - Advertising - Private employment agencies - Headhunting - Job centres - Government funded training schemes

Costs of recruitment, selection and training

. Recruitment and selection costs e.g time off, human resources, advertising, administrative costs, outsourcing . Training costs e.g training courses, loss of output, employees leaving, other resources

Training

A process that involves increasing the knowledge and skills of a worker to enable them to do their jobs more effectively 

Objectives of training can be: - Making workers more productive - Familiarising workers with new equipment - Educating workers in new methods of working - Making workers more flexible so that they are able to do more than one job - Preparing workers to move to a different job within the business - Improving standards of work in order to improve quality - Implementing health and safety  - Increasing job satisfaction and motivation - Assisting in recruiting and retaining high quality staff