Business Studies Sample Report

Role of operations management   strategic role of operations management – cost leadership, good/service differentiation   goods and/or services in different industries   interdependence with other key business functions  Influences   globalisation, technology, quality expectations, cost-based competition, government  policies, legal regulation, environmental sustainability   corporate social responsibility  – the difference between legal compliance and ethical responsibility  – environmental sustainability and social responsibility  Operations Processes      inputs              – transformed resources (materials, information, customers)              – transforming resources (human resources, facilities)   transformation processes             – the influence of volume, variety, variation in demand and visibility (customer contact)             – sequencing and scheduling – Gantt charts, critical path analysis             – technology, task design and process layout             – monitoring, control and improvement   outputs  – customer service  – warranties 

Finance