principles of marketing test 1 bolded terms

marketing

five marketing steps

market oriented mission

needs

wants

demands

market offerings

marketing myopia

exchange

market

marketing management

market segmentation

target marketing

value proposition

production concept

product concept

selling concept

marketing concept

societal marketing concept

customer relationship management

customer perceived value

customer satisfaction

engagement marketing

consumer-generated marketing

partner relationship management

customer lifetime value

share of customers

customer equity

digital and social media marketing

strategic planning

business portfolio

portfolio analysis

growth-share matrix

strategic business units (SBU)

stars

cash cows

question marks

dogs

product market expansion grid

market penetration

market development

product development

diversification

value chain

value delivery network

marketing strategy

market segmentation

market targeting

positioning

differentiation

marketing mix

product

price

place

promotion

swot analysis

strengths

weaknesses

opportunities

threats

marketing implementation

marketing control

marketing return on investment (ROI)

big data

customer insights

marketing information systems (MIS)

internal databases

competitive marketing intelligence

marketing research

exploratory research

descriptive research

casual research

secondary data

primary data

observational research

ethnographic research

survey research

experimental research

focus group interviewing

online marketing research

behavioral targeting

sample

customer relationship management

marketing analytics

consumer buyer behavior

culture

consumer market

subculture

total market strategy

social class

group

word of mouth influence

opinion leader

online social networks

personal factors influencing buyer decisions

lifestyle

personality

motive

perception

mallows hierarchy of needs

physiological needs

safety needs

social needs

esteem needs

self actualization needs

learning

belief

attitude

cognitive dissonance

adoption process

awareness

interest

evaluation

trial

adoption

relative advantage

compatibility

complexity

divisibility

communicability

business buyer behavior

business buyer processing

derived demand

supplier development

straight rebuy

modified rebuy

new task

systems selling (solutions selling)

buying center

business buyer decision process

e-procurement

direct and digital marketing

digital and social media marketing

omni-channel retailing

online marketing

marketing web site

branded community web site

online advertising

email marketing

spam

viral marketing

blogs

social media

mobile marketing

direct-mail marketing

catalog marketing

telemarketing

direct response television

sustainable marketing

criticisms of marketing

consumerism

environmentalism

environmental sustainability

consumer-oriented marketing

customer value marketing

innovative marketing

sense of mission marketing

societal marketing

deficient products

pleasing products

salutary products

desirable products

american marketing association