Julia Dubois
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Exam 2 for Marketing quiz questions

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Julia Dubois
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Exam 2 Marketing Quizzes

Questão 1 de 124

1

A "Brand" is confined to the physical name or logo associated with the firm.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 2 de 124

1

When does activation occur?

Selecione uma das seguintes:

  • With social media-based marketing

  • With only internal cues

  • With only external cues

  • with either external or internal cues

Explicação

Questão 3 de 124

1

Brand awareness is associated with the ability of the brand to ____________, who is offering a product or service, while brand association is associated with the ability of the brand to ____________ competitors.

Selecione uma das seguintes:

  • differentiate; identify

  • separate; connect

  • identify; differentiate

  • respond; attack

Explicação

Questão 4 de 124

1

The primary value of a brand for the consumers is the:

Selecione uma das seguintes:

  • definition of corporate social responsibility

  • association with target groups

  • ability to compare prices

  • reduction or perceived risk

Explicação

Questão 5 de 124

1

Which of these is not a type of brand association

Selecione uma das seguintes:

  • brand memories

  • brand benefits

  • brand attributes

  • brand attitudes

Explicação

Questão 6 de 124

1

If oreo cookies come out with a new flavor of s'mores Oreo cookies, what are they using in order to turn brand equity into dollars?

Selecione uma das seguintes:

  • Word of Mouth

  • Product Purchase

  • Licensing

  • Promotional Advantage

Explicação

Questão 7 de 124

1

The example of the purchase of the PanAm brand demonstrates how:

Selecione uma das seguintes:

  • Promotional advertising can save a business

  • Brands are worthless without assets as collateral

  • Brands can have value beyond the book value of the firm.

  • Brands are unable to expand past their original industries

Explicação

Questão 8 de 124

1

How did changing the name of an island from Hog Island to Paradise Island help that Island's tourism industry?

Selecione uma das seguintes:

  • changing the name did not help

  • The book value of the island increased

  • A functional benefit came from changing the island

  • Added value came from a more appealing name

Explicação

Questão 9 de 124

1

Book value of assets + Brand equity=

Selecione uma das seguintes:

  • Price of brand

  • Market share in industry

  • Market value of brand

  • Consumer share of brand

Explicação

Questão 10 de 124

1

What is the difinition of a national brand?

Selecione uma das seguintes:

  • Brand name carried in at least 60% of national stores

  • Brand that achieved national recognition

  • Brand that has achieved status of generic trademarks

  • Brand name owned by the producer of the product carrying the brand

Explicação

Questão 11 de 124

1

In the Four Viewpoints model, what does the intended image refer to?

Selecione uma das seguintes:

  • How insiders view the organization

  • How outsiders view the organization

  • How outsiders want others to see the organization

  • How insiders want others to see the organization

Explicação

Questão 12 de 124

1

If Mariott Hotels suddenly breaks from its current strategy of sub-branding, which guidline of choosing a brand name would they have broken?

Selecione uma das seguintes:

  • Appropriateness

  • Institutional Branding

  • Consistency

  • Protectabililty

Explicação

Questão 13 de 124

1

Which of these is the best example of brand fit

Selecione uma das seguintes:

  • Proctor and Gamble's broad reach

  • Lyft's name and logo

  • Xerox's accessibility

  • Kodak's distinctive name

Explicação

Questão 14 de 124

1

Which of these companies could be said to follow the guideline on consciseness most closely?

Selecione uma das seguintes:

  • Gap

  • Harley-Davidson Motor Company

  • American Eagle Outfitters

  • Jacobs by Marc Jacobs

Explicação

Questão 15 de 124

1

In the Four Viewpoints model, which viewpoint refers to how people inside the organization view the organization?

Selecione uma das seguintes:

  • Internal Reputation

  • Identity

  • Construed Image

  • Stakeholder

Explicação

Questão 16 de 124

1

What is the difference between retailing and wholesaling?

Selecione uma das seguintes:

  • retailers sells to individuals for end use; wholesalers sell to companies for resale/ company use

  • retailers sell to companies for resale/ company use; wholesalers sells to individuals for end use

  • retailers are unable to mark up prices; wholesalers are free to do so

  • wholesalers are unable to mark up prices; retailers are free to do so

Explicação

Questão 17 de 124

1

In the acronym LAURA, the "U" stabds for understand. What should a marketing professional understand?

Selecione uma das seguintes:

  • how the customer will discuss your product to others

  • how the product should be used

  • exactly what happened to cause the problem

  • whose fault the problem is

Explicação

Questão 18 de 124

1

Company employees are only able to act (the last "A" in the acronym LAURA) if the problem was caused by an issue on the firm's side of the transaction.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 19 de 124

1

Rachel goes to walmart to buy groceries, and checks out a cashier. When Rachel hands her cash to the Walmart employee, what kind of transaction has taken place?

Selecione uma das seguintes:

  • Macine summons

  • Human customer, Machine service provider

  • Traditional Interactions

  • Automated Service Delivery

Explicação

Questão 20 de 124

1

Technology has had little impact on organizational frontlines in most industries

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 21 de 124

1

Brands marketed as more luxury options (such as Lexus) are likely to utilize _______ distribution intensity.

Selecione uma das seguintes:

  • broad-coverage

  • selective

  • intensive

  • strategically placed

Explicação

Questão 22 de 124

1

A platform that recieves renting fees recieves those fees from the _________ and sharing those fees with the _____________.

Selecione uma das seguintes:

  • recommender; seeker

  • owner; seeker

  • platform; owner

  • seeker; owner

Explicação

Questão 23 de 124

1

What is the reason for so many levels existing between the producer and end-user?

Selecione uma das seguintes:

  • convienience only

  • prices are lower across the board with a greater number of levels

  • each level adds some kind of value to the end user

  • each level makes some degree of money

Explicação

Questão 24 de 124

1

Which of these is not a potential benefit of increasing a sharing economy?

Selecione uma das seguintes:

  • realize potential market gains

  • return economic benefits

  • reduce enviromental and waste impact

  • reverse effects of eroding social trust

Explicação

Questão 25 de 124

1

When it comes to compensation in a channel of distribution, __________ places the most important role.

Selecione uma das seguintes:

  • replicability

  • relative importance

  • power

  • market share

Explicação

Questão 26 de 124

1

When employees with high customer orientation are embedded in an organization that emphasizes (and benefits from) customer satisfaction, profits are likely to:

Selecione uma das seguintes:

  • decrease

  • increase

  • stay the same

  • exponentially decrease

Explicação

Questão 27 de 124

1

Customer orientation is impossible to "act" or expand.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 28 de 124

1

What is role conflict?

Selecione uma das seguintes:

  • when an employee is unsure about their role in the organization

  • when an employee has many roles that have time conflicts

  • when an employee in a job is asked to complete many, possibly conflicting tasks

  • when an employee in a job is unsure about the tasks necessary for a job

Explicação

Questão 29 de 124

1

Discerning what someone else is thinking and feeling is defined as:

Selecione uma das seguintes:

  • management

  • empathy

  • customer service

  • understanding

Explicação

Questão 30 de 124

1

What kinds of jobs are the least likely to be automated?

Selecione uma das seguintes:

  • those that make routine decisions only

  • those that deal with routine numbers

  • those that require empathy

  • those that utilize calculations only

Explicação

Questão 31 de 124

1

Which of these is not a step in the personal selling process?

Selecione uma das seguintes:

  • approach

  • close

  • prospecting

  • presentation

Explicação

Questão 32 de 124

1

What are the two important outcomes in a marketing interaction?

Selecione uma das seguintes:

  • repeat business and low prices

  • competitive advantage and posititve word of mouth

  • repeat business and positive word of mouth

  • profitability and efficiency

Explicação

Questão 33 de 124

1

What are inside sales?

Selecione uma das seguintes:

  • a type of sales in which companies within the same industry sell to each other

  • a type of sales in which inside departments sell to each others

  • a type of sales in which interactions are initiated by the buyer

  • a type of sales in which interactions are initiated by the seller

Explicação

Questão 34 de 124

1

When does the initial contact with the potential consumer occur?

Selecione uma das seguintes:

  • introduction

  • preapproach

  • approach

  • close

Explicação

Questão 35 de 124

1

Prospecting needs to start with a large amount of potential customers

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 36 de 124

1

What is price skimming?

Selecione uma das seguintes:

  • setting a low price to penetrate the market

  • setting a high price for a new product to skim maximum revenues

  • reintroducing an old product at a different price

  • offering customization at a price premium

Explicação

Questão 37 de 124

1

what is market penetration?

Selecione uma das seguintes:

  • setting a low price for a new product to penetrate the market

  • lowering the price of old products

  • jumping to a new target market

  • introducing a minimal version of an established product

Explicação

Questão 38 de 124

1

Small changes in price do not have a very large impact on bottom line profits

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 39 de 124

1

Which of these do not happen in a "smart industry"

Selecione uma das seguintes:

  • greater use of techniques from other fields

  • greater subtlety of pricing options

  • more complex pricing

  • companies fight with price only

Explicação

Questão 40 de 124

1

What is ala carte pricing?

Selecione uma das seguintes:

  • price determined by choice of rigind, set bundles

  • setting a high price to skim maximum revenues

  • variable rate for each customer

  • price assembled as you add options

Explicação

Questão 41 de 124

1

Assume that Netflix has introduced a new bundle service for their streaming services. Bundle 1 includes a base price of $9 to cover 25 hours of streaming for the month and variable price of $0.10 for every 30 minutes over that 25hours.Bundle 2 includes no base price, but at a variable price of $0.25 for every 30minutes of streaming per month. When a consumer attempts decide which bundle to use, what are they determining?

Selecione uma das seguintes:

  • Price elasticity

  • value of the brand

  • Effectiveness of bundling

  • Breakeven point

Explicação

Questão 42 de 124

1

What is the main difference between equations for margin and mark-up

Selecione uma das seguintes:

  • margin is (price-cost)/ cost and mark-up is (price-cost)/price

  • margin is (price-cost)/price and mark-up is (price-cost)/cost

  • There is no difference, they are synonyms

  • Margin is (price-competition)/price and mark-up is Price-competition

Explicação

Questão 43 de 124

1

A change in price in an elastic market is likely to show ____ change in demand when compared to a similar change in an inelastic market.

Selecione uma das seguintes:

  • greater

  • smaller

  • variable

  • equal

Explicação

Questão 44 de 124

1

What is defined as responsiveness of demand to changes in price?

Selecione uma das seguintes:

  • cost benefits

  • price variation

  • price elasticity

  • demand sensitivity

Explicação

Questão 45 de 124

1

A grocer has purchased a truckload of frozen dinners for $3 each The grocer operates on a margin of 30% for frozen food items. What is the retail price to the consmer?

Selecione uma das seguintes:

  • $4.29

  • $5.78

  • $2.60

  • $3.35

Explicação

Questão 46 de 124

1

What is odd-even pricing?

Selecione uma das seguintes:

  • a method used for clearance sales only

  • bundling product in odd or even numbered quantities

  • setting prices a few dollars or cents under an even number

  • setting prices at alternating odd and even values

Explicação

Questão 47 de 124

1

Firm A is selling a product for $40, while their major competition is selling the same product for $50. Firm A is trying to decide whether to market their price as $10 off or 20%off." According to the majority of research, which strategy would be the most effective.

Selecione uma das seguintes:

  • $10 off

  • There is no way to determine effectiveness

  • 20% off

  • They will be equally effective

Explicação

Questão 48 de 124

1

When pricing a product in other countries, what should companies be sure to do?

Selecione uma das seguintes:

  • nothing different from standard pricing strategy

  • always price up

  • always price down

  • set prices that cater to cultural beliefs

Explicação

Questão 49 de 124

1

Psychoogical pricing is primarily concerned with

Selecione uma das seguintes:

  • how consumers percieve the price

  • the elasticity of the stock market

  • how employees percieve the price

  • how competitors percieve the price

Explicação

Questão 50 de 124

1

You should quote prices of related items for consumers to use as anchors because using unrelated products is always ineffective

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 51 de 124

1

The "Company" in the communication Triangle represents the

Selecione uma das seguintes:

  • Frontline employees

  • Formal company management

  • Customers

  • Company reputation

Explicação

Questão 52 de 124

1

The message put in place by the sender is always identical to the message received by the Receiver

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 53 de 124

1

What is the definition of Promotion?

Selecione uma das seguintes:

  • the means of communication with the customer

  • the means of convincing customers to purchase your product

  • the means of communication with employees

  • the means of outbidding competitors in the market

Explicação

Questão 54 de 124

1

What is noise?

Selecione uma das seguintes:

  • Anything that interferes with the ability of the receiver to understand the intended message from the sender

  • Anything that interferes with the ability of the sender to understand the intended message from the receiver

  • The channel of communication between sender and receiver

  • The clear transmission of a message to the receiver

Explicação

Questão 55 de 124

1

What is defined as the communications between the company and its customers

Selecione uma das seguintes:

  • Interactive communication

  • Active advertising

  • External promotion

  • Internal promotion

Explicação

Questão 56 de 124

1

Which one of these is not one of the Three C's?

Selecione uma das seguintes:

  • Concise

  • Clear

  • Consistent

  • Committed

Explicação

Questão 57 de 124

1

The goal of "inform and persuade" is targeted when the consumer base

Selecione uma das seguintes:

  • is made of new or potential customers

  • Has demonstrated loyalty over several years

  • Is already knowledgeable about your product

  • Is made of existing customers

Explicação

Questão 58 de 124

1

Advertisements should be run with _____ objectives in mind

Selecione uma das seguintes:

  • ambiguous and attainable

  • obvious and committed

  • specific and measurable

  • adjustable and avoidable

Explicação

Questão 59 de 124

1

Advertising is best though of as a(n):

Selecione uma das seguintes:

  • dividend

  • ROI

  • Investment

  • Immediate payoff

Explicação

Questão 60 de 124

1

What is a sales promotion?

Selecione uma das seguintes:

  • Short term external promtion tactic designed to influence immediate purchase

  • a synonym for advertising

  • Price cuts only

  • Long term external promotion tactic designed to influence future purchase

Explicação

Questão 61 de 124

1

Why is simplicity important for breaking through promtional clutter

Selecione uma das seguintes:

  • Complex messages draw consumers in

  • Messages seen as too simple are ignored by consumers

  • Your message is the clearest when it is simple

  • Messages need to be full and complete

Explicação

Questão 62 de 124

1

Which of these is not a goal of promotion?

Selecione uma das seguintes:

  • Desire

  • Action

  • Awareness

  • Price Cuts

Explicação

Questão 63 de 124

1

Can the order of the AIDA be changed? Why or why not?

Selecione uma das seguintes:

  • Yes, each goal is individual and separate

  • No consumer reactions must drive the order

  • Yes, changing the order keeps the competitors on edge

  • No, each step must be achieved before moving to the next

Explicação

Questão 64 de 124

1

Why is it crucial for a company to break through the promotional clutter?

Selecione uma das seguintes:

  • Consumers are constantly, consciously evaluating messages

  • Promotional clutter can be used to a firm's advantage

  • Consumers have a limitedablity to register messages

  • Promotional clutter is the end goal of advertising

Explicação

Questão 65 de 124

1

Promotion is ultimately about making

Selecione uma das seguintes:

  • Effective exchanges between the seller and the customer

  • Good communicatin efforts between management and employees

  • Efficient exchange between suppliers and retailers

  • The best sale price possible

Explicação

Questão 66 de 124

1

Compared to digital or broadcast advertising, print advertisements tend to lack

Selecione uma das seguintes:

  • Flexibility

  • Words

  • Ingenuity

  • Clarity

Explicação

Questão 67 de 124

1

The advertising examples given in the lecture videos best demonstrate which aspects of the SUCCESs model for cutting through clutter?

Selecione uma das seguintes:

  • Simple and Unexpected

  • Credible and Promotional

  • Emotion and Concrete

  • Simple and Concrete

Explicação

Questão 68 de 124

1

Print ads are no longer effective in today's world.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 69 de 124

1

Which of these is not an example of print media advertising?

Selecione uma das seguintes:

  • Newspapers

  • Magazines

  • Radio

  • Directories

Explicação

Questão 70 de 124

1

Which of these is not a reason for the increasing popularity if digital marketing?

Selecione uma das seguintes:

  • Cost-effective

  • Difficult to track effectivness

  • Interactive medium

  • Easily Targeted

Explicação

Questão 71 de 124

1

Marketers tend to spend _______ on out-of-home advertisements compared to other methods.

Selecione uma das seguintes:

  • The same

  • More

  • Less

  • Inconclusive amounts

Explicação

Questão 72 de 124

1

only Gen X and Millenial demographics are represented on social media.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 73 de 124

1

What is the main risk of using email promotions

Selecione uma das seguintes:

  • Privacy issues

  • Cost of sending mail

  • Consumers ignoring mail

  • Cannot target email effectively

Explicação

Questão 74 de 124

1

When determining which social media platform to use for marketing, what should marketing professionals consider?

Selecione uma das seguintes:

  • How the platform fits with your product

  • Which platforms are most conveinient for the firm

  • Pay-per-click advertisements

  • What is cool or trendy

Explicação

Questão 75 de 124

1

Only Certain demograpics can be reached using Facebook

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 76 de 124

1

Pinterest is the only social media platform that is ______- looking

Selecione uma das seguintes:

  • Outward

  • Present

  • Forward

  • Backward

Explicação

Questão 77 de 124

1

In social media marketing, who are you representing?

Selecione uma das seguintes:

  • Your followers

  • Your brand

  • The media platform

  • Yourself

Explicação

Questão 78 de 124

1

Which of these is a goal of SEO?

Selecione uma das seguintes:

  • Be as selective as possible with viewership

  • Be a top result as often as possible

  • Focus only on on-site SEO

  • Include the maximum possible number of advertisments

Explicação

Questão 79 de 124

1

The landing page is the same as the web home page

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 80 de 124

1

Which of these is not a characteristic of a good landing page?

Selecione uma das seguintes:

  • Full company information

  • clear offer

  • simple form

  • quality content offer

Explicação

Questão 81 de 124

1

What is the point of on-site SEO?

Selecione uma das seguintes:

  • Prove to consumers that your content is popular

  • Increase Pay-per-click

  • improve business to business marketing

  • Prove to Google that your content is relevant

Explicação

Questão 82 de 124

1

Targeting based on "where people have been" is known as

Selecione uma das seguintes:

  • Forecasting

  • Remarketing

  • Market Segmenting

  • Coupon Rate

Explicação

Questão 83 de 124

1

Google's display network is huge, with approximately _____________ monthly impressions

Selecione uma das seguintes:

  • One trillion

  • 6 billion

  • a hundred thousand

  • 10 million

Explicação

Questão 84 de 124

1

New advertisements are often required for every possible size on online display.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 85 de 124

1

Online display advertising is exactly the same as pay-per-click

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 86 de 124

1

Most Services are delivered via which kind of channel distribution?

Selecione uma das seguintes:

  • Indirect Channel

  • Direct Channel

Explicação

Questão 87 de 124

1

What is the supply chain?

Selecione uma das seguintes:

  • Organizations and activities involved with the flow of products from raw materials to the customers

  • Promotions and offers involoved with the flow of activities from raw materials to the customer.

  • Products and services involved with the flow of cash from the consumer to the firm

  • None of the above

Explicação

Questão 88 de 124

1

How many entities are in a direct channel of distribution

Selecione uma das seguintes:

  • Two

  • Four or More

  • Three

  • Four

Explicação

Questão 89 de 124

1

Marketing as a field of stuy originally broke off from which academic discipline?

Selecione uma das seguintes:

  • Engineering technology

  • Industrial technology

  • Organizational behavior

  • Agricultural economics

Explicação

Questão 90 de 124

1

There are ____________ intermediaries in most channels of distribution

Selecione uma das seguintes:

  • zero

  • one or more

  • exactly two

  • five or more

Explicação

Questão 91 de 124

1

Why are wholesalers, distributors, etc. not described as common intermediaries for services?

Selecione uma das seguintes:

  • Most services are delivered directly

  • Service intermediaries are retailers and agents

  • All intermediaries are used equally for delivery of services

  • Services do not follow a marketing channel

Explicação

Questão 92 de 124

1

Which of these is not a marketing function?

Selecione uma das seguintes:

  • Physical distribution and warehousing

  • Manufacturing

  • Promotion

  • Risk-taking

Explicação

Questão 93 de 124

1

According to the article, bananas must be monitored for what throughout the supply chain process?

Selecione uma das seguintes:

  • Ripeness

  • Price

  • Taste

  • Size

Explicação

Questão 94 de 124

1

What is defined as a channel intermediary that resells products to consumers?

Selecione uma das seguintes:

  • Retailer

  • Agent/Broker

  • Wholesaler

  • Distributor

Explicação

Questão 95 de 124

1

What is a significant difference between how Agents/ Brokers conduct business when compared to other types of intermediaries?

Selecione uma das seguintes:

  • agents/ brokers take ownership of the product for less than one year

  • Agents/ Brokers charge more per product sold

  • Agents/ Products work on behalf of the end consumer

  • Agents/ brokers never take ownership of the product.

Explicação

Questão 96 de 124

1

What makes a marketing channel a vertical marketing system?

Selecione uma das seguintes:

  • The channel is managed by a single channel member

  • Power goes to the member that makes the most money

  • Size of each channel member is roughly equal

  • The channel’s power is equally split between all members

Explicação

Questão 97 de 124

1

Which of the following marketing functions typically are not taken on by the franchisee?

Selecione uma das seguintes:

  • Risk taking

  • Physical distribution

  • Promotion

  • Financing

Explicação

Questão 98 de 124

1

The relationship and responsibilities of the franchisee are very clearly spelled out by the franchiser.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 99 de 124

1

Which of these is the best example of Contractual VMS?

Selecione uma das seguintes:

  • Retailing

  • Ownership

  • Franchising

  • Agent/Broker

Explicação

Questão 100 de 124

1

What is defined as the use of a variety of marketing channels to ensure maximum distribution?

Selecione uma das seguintes:

  • Market analysis

  • Consumer-based decisions

  • Multichannel distribution

  • Intermediary distribution

Explicação

Questão 101 de 124

1

Which of these is the correct sequence in the Anticipatory Supply Chain?

Selecione uma das seguintes:

  • Buy components, Buy Materials, Sell, Produce

  • Manufacture, Warehouse, Sell, Deliver

  • Warehouse, Manufacture, Deliver, Sell

  • Forecast, Manufacture, Deliver, Buy components

Explicação

Questão 102 de 124

1

What is the correct timeline for the Responsive Supply Chain?

Selecione uma das seguintes:

  • Manufacture, Warehouse, Sell, Deliver

  • Forecast, Manufacture, Buy components, Deliver

  • Sell, Buy Components, Manufacture, Deliver

  • Buy components, Buy Materials, Sell, Produce

Explicação

Questão 103 de 124

1

Customers in the Responsive supply chain can take on a(n) __________ role

Selecione uma das seguintes:

  • Active

  • Passive

  • Competitive

  • Neutral

Explicação

Questão 104 de 124

1

What has been the dominant supply chain model since the Industrial Revolution?

Selecione uma das seguintes:

  • Anticipatory Supply Chain

  • Recognition Supply Chain

  • Responsive Supply Chain

  • None of these

Explicação

Questão 105 de 124

1

Customers are always the group that requires the most attention from the firm.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 106 de 124

1

Integris Hospital in Oklahoma City has forecasted a growing population in the surrounding area, but is also facing a significant nursing shortage. Which aspect of the Marketing Environment is Integris most likely to be focused on?

Selecione uma das seguintes:

  • Customers

  • Shareholders

  • Intermediaries

  • Employees

Explicação

Questão 107 de 124

1

What are the two key words in the definition of the Marketing Environment?

Selecione uma das seguintes:

  • None of these

  • Dynamic; Context

  • Operate; Compete

  • Competitors; decisions

Explicação

Questão 108 de 124

1

What is defined as groups and organizations that can exert a direct influence on the firm’s ability to accomplish its goals?

Selecione uma das seguintes:

  • Immediate Enviroment

  • Regulators

  • Competitors

  • External Enviroment

Explicação

Questão 109 de 124

1

A firm should focus on creating a set of __________, ____________ exchanges with the environment

Selecione uma das seguintes:

  • Immediate; external

  • Marketing; inexepensive

  • Sustainable; favorable

  • Competitive; analytical

Explicação

Questão 110 de 124

1

Which of these is not an Intermediary in the Immediate Environment?

Selecione uma das seguintes:

  • All of these are intermediaries

  • Retailers

  • Wholesalers

  • Creditors

Explicação

Questão 111 de 124

1

The old CEO of Uber was fired by the board of directors of his company, and Uber therefore had a significant change in leadership of the firm. Which aspect of the Immediate Environment created this change?

Selecione uma das seguintes:

  • Suppliers

  • Shareholders

  • Customers

  • Intermediaries

Explicação

Questão 112 de 124

1

In the 2000s, Microsoft came out with the first portable music player – the Zune. When Apple came out with the iPod, consumers viewed it as an improved product when compared to the Zune. From Microsoft’s perspective, which actor in the Immediate Environment was most responsible for the change in their sales?

Selecione uma das seguintes:

  • Employees

  • Shareholders

  • Intermediaries

  • Competitors

Explicação

Questão 113 de 124

1

In 2011, Japan was hit with significant natural disasters. Japan is home to many of the supplier companies that car manufacturers depend on. From these manufacturers’ perspective, which actor in the Immediate Environment affected them the most?

Selecione uma das seguintes:

  • Natural Disaster

  • Employees

  • Suppliers

  • Shareholders

Explicação

Questão 114 de 124

1

The exchange between the firm and its employees consists of:

Selecione uma das seguintes:

  • The employees’ time and skills; the firm’s money

  • The employees’ expertise; the firm’s education

  • None of these

  • The employees’ money; the firm’s time and skills

Explicação

Questão 115 de 124

1

Extremism in politics has the ability to affect businesses in that country.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 116 de 124

1

Consumer values are moving towards environmental sustainability, and this sentiment has the ability to change how firms both produce products and dispose of waste.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 117 de 124

1

What is defined as climate, weather, and natural resources that affect human survival and economic activity?

Selecione uma das seguintes:

  • Political/ Legal Enviroment

  • Social Enviroment

  • Economic Enviroment

  • Natural Enviroment

Explicação

Questão 118 de 124

1

Which aspect of the External Environment is associated with raw materials that go into the production of products?

Selecione uma das seguintes:

  • Economic Enviroment

  • Political/ Legal Environment

  • Natural Enviroment

  • Social Enviroment

Explicação

Questão 119 de 124

1

What is defined as the general state of learning and innovation?

Selecione uma das seguintes:

  • Economic Enviroment

  • Technological Enviroment

  • Political/Legal Enviroment

  • Social Enviroment

Explicação

Questão 120 de 124

1

Environmental scanning is mainly concerned with looking for:

Selecione uma das seguintes:

  • External opportunities and threats

  • Internal opportunities and threats

  • Internal strengths and weaknesses

  • External strengths and weaknesses

Explicação

Questão 121 de 124

1

Companies must be _________ when scanning the environment for opportunities and threats.

Selecione uma das seguintes:

  • Proactive

  • Reactive

  • Formal

  • Detailed

Explicação

Questão 122 de 124

1

Environmental scanning must be done as formally as possible to get reliable information.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 123 de 124

1

Strategic Windows will be obvious to a firm when it is planning its strategy.

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 124 de 124

1

What is defined as an organization’s appraisal of its internal Strengths and Weaknesses and its external Opportunities and Threats?

Selecione uma das seguintes:

  • Competitor Evaluation

  • Environmental Scanning

  • Price Analysis

  • SWOT Analysis

Explicação