1. Select main types of usability testing
Exploratory
Assessment
Comparison
Validation
Pipelining
2. Which type of usability testing is used to assess one design against another?
Schedule
Declaration
3. Completely open-ended testing in a different way is called
Fishing
Hunting
Gathering
Mushroom picking
Gardening
4. You should start preparing for a usability testing cycle at least ______ before you expect to need the results.
three weeks
three days
one day
two month
five years
5. Typical tests range
From 1 to 2 hours
From 60 to 120 minutes
From 3 to 5 hours
From 5 to 10 minutes
From 100 to 200 seconds
6. To determine which features to test, look at features that are
Used often
New
Considered important by users
Used rarely
Old
7. Things which should determine the duration of a task
Total length of the interview
Structure
Complexity of the features
Respondent quickness
Mood
8. Good task should be:
Reasonable
In a realistic sequence
Hard
Domain dependent
Long
9. Script sometimes called
Protocol
Discussion guide
Paper
Banana
Frequency
10. A list of instructions for the moderator to follow so that the interviews are consistent and everything gets done
Script
Javascript
JQuery
JSON
Joomla
11. A script generally has three parts:
Introduction and preliminary interview
Tasks
Wrap-up
Break
Rating
12. A way to break the ice and give the evaluator some context
Introduction
Conclusion
13. The preliminary interview begins with _____questions.
General
Special
Non-standard
Unexpected
Unusual
14. It’s useful to ask about _____ before moving the discussion to the online sphere.
People’s offline habits
What he/she ate today
People’s salary
People’s relatives
People’s bad habits
15. What type of interview focuses on a handful of specific tasks or features?
Task-based
Observational
Hybrid
Evaluative
16. Select main goals in conducting usability testing
Getting the most natural responses
Getting the most complete responses
Getting the most incorrect responses
Getting the most incomplete responses
Getting nothing
17. Usability tests are not statistically representative
18. What are the best/well-known results of eye-tracking studies?
Heat map graphics
Gaze plot
Lines
Asterisk
Eye direction
19. What are the saccades?
Paths that the eye took between points of fixation
Points of fixation
Multicolored map
Map with asterisks
Triangles
20. What is one of the workhorses of user experience research?
Usability test
IQ-test
Summary
Composition
Programmer's codex of honor
1. What is the best tool to find out who your users are and what opinions they hold?
Survey
Psychological test
Horoscope
Experiment
2. What are the kinds of survey goals?
Descriptive
Explanatory
Experimental
Traditional
Predictable
3. What questions outline how someone behaves?
Behavior
Characteristic
Attitudinal
Logical
Philosophical
What category of questions asks about respondent digital technology setup and experience?
Technological
Demographic
Usage
Competitive
Satisfaction
5. What are the questions about who the respondents are?
6. Select attitudinal categories of questions
Preference
Desire
e. Technological
7. What type of question consists of a list of answers, any number of which can be chosen?
Checklist
Flexible
Single-answer
Incorrect answer
Open-ended
8. When writing questions
Avoid negative questions
Don’t overload questions
Don’t make questions relevant
Don’t stay consistent
hut people out
9. Select parts of a typical survey
Beginning with teaser questions
Middle
End
10. What part presents the purpose of the survey?
11. Pretesting is also known as
Pilot testing
Driver testing
Hunter testing
Seaman testing
Cosmonaut testing
12. What is a fielding a survey?
Process of inviting people to take survey
Process of conducting a survey itself
Process of preparing questions
Process of conducting a usability testing
13. The group of people who fill out your survey or is called
Sample
Simple
Surfeits
Surveyors
Surfers
14. Telephone, in-person, and paper mailed surveys are referred to
Traditional survey techniques
Special survey techniques
Modern survey techniques
Urban survey techniques
Specific survey techniques
15. What are the kinds of bias?
Timing bias
Presentation bias
Invitation bias
Experiment bias
Condition bias
16. What is the easiest but least accurate online survey invitation method?
Invitation link
Telephone
In-person
Haphazard
Interruption
17. What is a definition of the blurriness around calculated value, and a measure of the precision of calculations?
Standard error
Specific error
Special error
Sequential error
18. What category of questions asks what product features do people use?ма
19. What occurs when the people who you thought would respond are not members of the population that you’re trying to sample?
Sampling bias
Sampling frame
Interaction
Division
Selection
20. What does it mean to tabulate in survey-speak?
Count
Divide
Compare
Decide
1. How many Krug's laws of usability are there?
3
5
9
12
7
2. Choose first law of usability
“Don’t make me think.”
“It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.”
“Get rid of half the words on each page, then get rid of half of what is left.”
Catch me if you can
With great power comes great responsibility
3. Choose second law of usability
Get rid of half the words on each page, then get rid of half of what is left.”
“It matter how many times I have to click, because click is ambiguous choice.”
Always admire what you really do not understand.
4. Choose third law of usability
The only courage that matters is the kind that gets you from one moment to the next.
5. Select incorrect one
Navigation helps users feel terrible in the site
Navigation helps users find what they’re looking for
Navigation tells users what options are available in the current location
Navigation shows users what they can do in the current location
Navigation shows users where they are in the site
6. Select element which is not a basic navigation element
Timely content
Navigation
Location indicators
Page name
Tabs
7. The homepage or main interface no need to provide
Advertisement
Site hierarchy
Where to start
Credibility and trust
Site identity
8. A common technique used to communicate findings from user research in a simple and accessible manner
Personas
Complexity
Picture
Bias
Relevance
9. When conducting an interview, it is not important to
Become best friends with respondents
Establish trust with interviewee
Obtain the information you are looking for
Plan your interview
Practice your interview
10. Interview goals should not include finding out
How to shut respondent out
The background of the people you are interviewing
What tasks they have to perform
How those people accomplishes the task
What corresponding features they look for
11. First set of questions of interview should not be designed to
Get answers for hard and deep questions about your project
Get the interviewee talking
Obtain some background information
Establish trust
Show that you are interested in what they have to say and why
12. Choose first step of interview
Understand your interview goals
Analysis
Concluding your interview
Conducting your interview
13. Questions in interview should go
From simple to more complex
From complex to more simple
From less familiar to more familiar
From hard to easy
From complex to stupid
End the interview with an ____________
Open-ended question
Close-ended question
Multiple choice question
Likert scale
What you need to do during conclusion of interview?
Be sure to thank the interviewee for his or her time
Say that interviewee spent time for nothing
Say it was just for fun
Don’t say anything
Say sorry
Typically follow a simple structure or template
User stories
Use cases
Scenarios
ER-diagram
Follows a template much larger and richer than a user story
Storyboard
Don’t usually follow a template and aren't constrained by a specific or prescribed structure
Curriculum vitae
More concise and less detailed than a scenario
Your love affairs
Usually longer and more detailed than a scenario
Template
Less formal and more about narrative and 'storytelling'
Worksheet
Create a visual story with sketches that depict a sequence of events
Use case
User story
Documents
Storyboard can include
All of the above
Only people
Only objects
Only text
None of the above
Similar to a movie script
Storyboard interactions must:
All of the mentioned
Only have several meaningful interactions
Only be meaningful to the user
Only be closely related to personas and scenarios
None of the mentioned
Select statement which does not consider to be a usability heuristic
Unaesthetic and maximalist design
Visibility of system status
Match between system and the real world
Consistency and standards
Flexibility and efficiency of use
Select statement which is considered to be a usability heuristic
User control and freedom
Continue and standard
Flexibility and effect of use
Reconcile rather than recall
Victim of system status
Choose usability heuristic that claim the system should always keep users informed about what is going on, through appropriate feedback within reasonable time
Error prevention
Aesthetic and minimalist design
Choose usability heuristic that claim dialogues should not contain information which is irrelevant or rarely needed.
Help and documentation
User control
Choose usability heuristic that claim the system should speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms.
Help users recognize, diagnose, and recover from errors
How many usability heuristics for user interface design are there?
10
15
2
4
Things that are related logically (on website page) need also to be
Related visually
In different corners
Not related
Exactly the same
Select trait/traits which is/are feature/features of page with a clear visual hierarchy
The more important something is, the more prominent it is.
Things that are related logically are also related visually.
Things are “nested” visually to show what’s part of what.
The Sections sometimes called
Primary navigation
Secondary navigation
Labels
Display
The list of subsections in the current section
What show/s the path from the Home page to where you are?
Breadcrumbs
Section
Button
Ad
What symbol (sign) is usually used between levels in breadcrumbs?
>
=
*
&
#
Choose wrong statement
All statements are correct
Every page needs a name
The name needs to be in the right place
The name needs to be prominent
The name needs to match what I clicked
What element shows you where you are in the context of the site’s hierarchy?
“You are here” indicator
“You are far away” indicator
Deal
A terse description of the site, displayed in a prominent block on the Home page that’s visible without scrolling
The Welcome blurb
Advertisement of other sources
Scenario
Super Mario