Criado por Roxann Daniello
mais de 6 anos atrás
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Balance scorecard
What are the four perspectives a balance scorecard measures?
For profit companies’ primary goal of the balance scorecard
Strategy map
Product differentiation
Cost leadership
5 aspects of industry analysis
Financial Perspective
Customer perspective
Internal business perspective
Learning and growth perspective
What is EVA?
What are the income and investment measures as part of the financial perspective
Customer perspective
Learning and growth perspective
Why is it called the balance scorecard
What are some non-measures
Can a scorecard be a dashboard?
What does a balanced scorecard do?
Features of a good balance scorecard
Strategy definition
Financial perspective
Balanced scorecard implementation pitfalls
What are the three components to strategic analysis of operating income
Growth component
Price recovery component
Productivity component
What two components are fairly easy to grasp and which component requires a bit more thought?
Growth
Growth
Management of capacity
What is unused capacity
What is downsizing
What are engineered costs?
What are the two parts of discretionary cost?