PSCOD / PSPD -3

Supervisor are typically required to have a boarder understanding of Administration and operation then guards.

When Writing a report always remember to include 5H & 1 W ?

Report has 3 parts ?

Narrative reports have a 3 parts ?

A Supervisor act on observation of the guards that affect the Client?

What is the Morale ? —— Morale is the Mendel condition of an individual or Group with Regard to the tusk at hand

Leadership is the ability to inflows and motivate people do to something ?

Enforcing the Security law with fine and prosecution through a process of daily monitoring and review ?

A supervisor is a key link in the chain between guard and management and client ?

It’s better to use black ink for Print documents ?

You must one paid your salary through the wages production system ?

A procedure is a written set off instruction that described how to perform a particular act or sequence of act ?

What is the Mental condition ? It’s a feeling rather than something tangible ?

The Note book is only for supervisor protection ?

Security guard report can be a weapon ?

One of the fundamental roles of the security is to assist in an emergency ?

As a supervisor one of your primary roles is client’s satisfaction ?

Morale can be good or bad ?

Managers are implementers and supervisor are planners ?

Motivation + satisfaction = Hard working Employee ?

A security supervisor is typically tasked with the responsibilities for security staff at a work site or group sites ?

Being a supervisor is not the same as line of employee

Leadership is not a job , it’s an activity ?

Both management and leadership are skilled task in an organization, but while Manager providing direction leader carry an organization forward ?

To be accountable mean to be responsible Or answerable for something ?

Supervisor has specific accountabilities of three groups - Employee, Company and client ?

Accountabilities - Being accountable means that you have ownership of your responsibilities ?

Security supervisor can’t solve the all problem?

Good team work means working in co-operation towards a common goal ?

Security work is team work, there is always a team either right there or in the background ?

Effective communication is skill of being able to give someone the right message in the right way to ensure that it is understood as intended ?

How to deal with prejudice personally; ignore it , address it, and tell to someone, change your own behavior ?

Morale; mental condition- it is a feeling rather than something tangible ?

Motivation, scarification hard working employees ?

Motivation - to motivate is to create a situation that causes someone to act in certain way ?

Satisfaction - to satisfy is to do something that create a sense of qualification ?

Guards are often called to deal with the fire both, large or small ?

A supervisor ensures that guards are properly prepare for and can carry out and assignment ?

Orientation : is the term typically used for training delivered at work site, usually in relation to that work site ?

Continual improvement is a strategy for service success, it means always looking for a way to improve your service process ?

Emergency situation could be Manmade or natural ?

Complain can be made ; verbally , in writing , anonymously ?

Continual improvement is a strategy for service success it means always looking for a way to improve your service process ?

Risk management is the common term for the management risk to an organization assists from potential threats ?