SMARTER

2. During which phase of event management are the commitment of resources established?

Gap Analysis

Key Performance Indicators (KPI's)

2. Which report shows the profit (or loss) for a meeting?

APEX/ASTM

Business Continuity
How will your business operation during and after a crisis

ROI

2. What is the purpose of a program flow?

Phillips ROI Methodology

Event Management 5 Phases

Different Types of RFP's

5 Criteria for a Contract

Fundamental Contract Clauses

Elements protected by Risk Management

4 Steps of Risk Management

Legal Terms of Risk Assestment

Proprietary Security

2. What is the best method for selecting a speaker?

3. The document that provides an overview of the event for front-line or registration staff and key hosts is the:

Top Funding Sources for an Event

Subvention

Commissions

2. What is the aim of a promotion plan?

Royalties

2. What is the main purpose of a SWOT analysis in a marketing plan?

Partner Sponsorship

5 Steps for Developing Budget

Break Even Equation

Abstract

2. Website content, emails, printed materials, and giveaways are all examples of:

Acceleration Clause

Abstract Board

Actual Weight

As Valorem Tax

Affinity Group

Air Consignment Notes

2. During what phase of event management are goods and services contracted and coordinated?

All-Risk Insurance

Ambient Light

American Plan
Full American Plan
Inclusive Rate
MAP

Analog

Andragogy

Apron

2. Taking corrective action based on results of the review of critical path tasks should take place at the following times EXCEPT:

Asymmetric Bandwidth

Asynchronous Learning

ATA Carnet

Audience Reaction Team

Categories of Influencers

5 P's of Marketing

Marketing Plan Timeline

Proforma- Invoice

Temporary Import License

2. The communication hierarchy should include all of the following EXCEPT

ATA Carnet

Temporary Import Bond

Ex Gratia Payments

2. When managing the marketing plan, the ideal time to place a cover story in your association or corporate magazine is ____ prior to the event date.

Audio Terms
1. Equalizer
2. Sub-woofers
3. Delay, center and other fill type speaker
4. Monitor or fold

Screen Placement Guidelines

1. Ellipsoidal (Leko)
2. Par
3. Fresnel

AV Staff
1. Lead Technician or Engineer
2. Project Manager
3. Producer
4. Technical Director
5. Stage Manager

Presenter focused room sets

Partially Interactive Room Set

Highly Interactive room set

Chair Specs

1. Lecterns
2. Podium (Rostrum)
3. Dais
4. Decor

Function Space Requirements

Banquet Seating Space Requirements

English Breakfast
English Service

Beverage Calculations

1. French Service
2. Russian Service

Principles of Meeting Design

Types of Program Delivery

PechaKucha

Unconference

Phillips ROI Pyramid

Which of the Following is not a type of bar setup?
1. Russian
2. Comination
2. Cash
4. Open

What is the most significant disadvantage of using surveys for meeting evaluation purposes (select all that apply)
Low Response Rates
Surveys cannot collect hard data
Surveys cannot collect soft data
Biased Responses
Surveys cannot ask two-way questions

You are having a three course VIP dinner with wine for 80p with rounds of eight. How many servers will you need?

When determining the amount of space needed for an event, how much space is needed per person for comfortable
13.5
12.5
11.5
10.5

Which one of these F&B beverage services is most conductive to networking?
English Service
French Service
Russian Service
Buffet Service

What is one way to minimize risk to the organization when planning a high risk profile vent, etc. hot air ballooning or skydiving (select all that apply)
Waivers of Liability
Having a medical or safety personnel and equipment on-site
Using third-party suppliers
Have attendees signup for event insurance

This system of accounting counts income and expenses as they are actually received and paid:
cash based accounting system
dispersement system
accrual accounting system
expense based accounting system

What are the four basic stages or risk management?
1. Preparedness, response, recovery, mitigation
2. Strengths, weaknesses, opportunities, threats
3. Accept risk, ignore risk, manage risk, or avoid risk
4. Indemnification, attrition, cancellation, force major

The most appropriate method for providing individual feedback to staff and volunteers is through coaching sessions or formal evaluations (select all that apply)
Coaching Session
Orientation
Formal Evaluation
Team meetings/daily briefings
Group Training

Backbone

Backline Equipment

Barn Door

Base Plate

Batten

Beamer

Blind Commission

Blue Laws

Blueline

Bonded Warehouse

Bonding

Cabaret Set-Up

Carbon Neutral

Carnet

Cartage

Category Cable

Cherry Picker

Collatoral

Collection and consolidation

Compression/Decompression or Coder/Decoder

Conclave

Confirmed Letter of Credit

Congress Center

1. Consignee
2. Cosignor

Consular Declaration

Consular Invoice

Contract Carrier

Convenor

Countervailing Duty

Courier

Credentials committee

Delay Speakers

Demi-Pension

DMC Consortium

E-Poster System

Economic Multiplier

European Plan

Export Declaration

Fill-Type Speakers

Fishpole

Flash Box

1. Fly
2. Follow Spot

Four Categories Of Influencers

1. Foreign Sales Agent
2. Foreign Trade Zone

1. Forward Contract

2. Foul Bill of Lading

3. Freight on Board (FOB)

1. Fresnel

2. Fresnel Lens

3. Front-of-House (FOH) Audio Engineer

1. Gamification

2. Gate Show

3. General Agreement on Tariffs and Trade

1. General Assembly

1. Geofencing

2. Gooseneck Light

3. Greenwashing

1. Guest Programe

2. Hand Service

1. High Boy Dimensions

2. Honorarium

3. Horizontal Exhibition

1. House Count

2. Houseman

3. IATA#

1. Inclusive Rate

2. Indirect Spending

1. Induced Spending

2. Integrated Marketing

1. Internet Protocol (IP) Address

2. Interpretation in Relay

1. Jigging

2. Junction Box

3. Keystone Effect

1. Knock Down

2. Liquid Crystal Display (LCD)

1. Lenticular Screen

2. Lighting Control Console

1. Likert Scale

2. Line-Array Speaker System

3. Loop Fabric

4. Low-Key Lighting

1. Marketing Promotional Opportunities

2. Master

3. MICE

1. Microphone, Omnidirectional

2. Microphone, Unidirectional

3. Mix

1. Modular Exhibit
2. Modular Panels
3. Motion

1. Multi-Track Conference

1. Mylar

2. Near Field Communication

3. Net Monetary Benefits

1. Net Rate

2. Net Weight

3. Off-Line

1. On-Centre

2. One Ten/Sixty

3. One-Sheet

1. Open Space Technology Session

2. Optical Sound

1. Opt-In Marketing aka Permission marketing

2. Option Date

3. Order of Precedence

1. Out Take

2. Outbound Operator

3. Outbound Tour

1. Over-the-Road

2. Overnight Service

3. Override

1. Pacing

1. Paid Out

2. Panel Dolly

3. Par Lamp

1. Parabolic Screen

2. Parallax

3. Parcan

1. Pascal

2. Passenger Name Record

1. PechaKucha

2. Percent of the Gross

3. Percent of the Net

1. Percentage of Change Formula

2. Perk

3. Permanent Import

1. Permit Card

2. Pica

3. Pilaster

4. Pink Noise

1. Planting

2. Plug-In

3. Plus One

1. Point

2. Portal

1. Post-Consumer Material

1. Pressure Zone Microphone

2. Productivity Tickets

3. Proscenium Arch

1. Quad Box

2. Quarter Round

3. Ramp Session

1. Regional Security Officer

2. Resort Casual

3. Return on Objectives

1. Reviewing Stands

2. Risk Monies

5 Principles of Event Design

PMBOK

1. School Room Perpendicular Set-Up
2. School Room V Set-Up

1. Screen/Audience Distance
2. Scrim
3. Segue

1. Set Dressing/Trim Props
2. Shell Scheme
3. Shipper's Export Declaration

1. Shirring the Drape
2. Show Card
3. Show Daily

1. Side Fills
2. Sight Acts
3. Signed Exception

1. Simple random sample
2. SLA
3. Sling

1. Smart Form
2. SITE
3. SGMP

1. Soffit
2. Soft Currency
3. Sole Relay Interpreter

1. Sound Reinforcement
2. Sound Wings
3. Soundscape

1. Source Language
2. Speaker Platforms
3. Spike Mark (MARK)

1. Spot Exchange
2. Stack
3. Stage Master

1. Stage Plot
2. Stakes
3. Stand

1. Statement of Account
2. Steering Committee
3. Step-On-Guide

1. SMMP
2. Style Sheet
3. Subvention

1. Subwoofer
2. Suitcasing
3. Superimposition

1. Suspend Elements
2. Switchboard
3. Switcher

1. Syndicate Room
2. Synchronization
3. T-3 Line

1. Tare Weight
2. Target Language
3. Tariff

1. Technical Director

2. Temporary Import

3. Temporary Import Bond

1. Think Tank
2. Three Sheet/Triple Sheet
3. Timecode

1. Tour Broker
2. Tour Escort
3. Tower

1. Trade-out
2. Transformative Learning
3. Transit

1. Transit Visa
2. Trapping
3. Tweeter

1. Two-Tiered Set-Up
2. USTA
3. UL 2305

1. Unconference
2. Underground hospitality suite
3. Underliner

1. Uniserve Property
2. Uplink
3. Use Day

1. Valance
2. Validated Export License
3. Value Added Tax (VAT)

1. Varietal Wine
2. Vertical Show
3. Vertical Union

1. Video Character Generator
2. IMAG

Phillips ROI Pyramid

ROO - Return-on-Objective

Beverage Calulations

1. Vintage

2. Waiter Parade

3. Waiver of Subrogation

1. Walk On

2. Wash Light

3. Waybill

1. Wharfage

2. Whiteboarding

3. Windscreen

1. Yield Management

British Terms

1. Custom
2. Information
3. Party
4. semiannual
5. initiation fee

1. run for office
2. Over
3. To check
4. Engrave

Marketing Timeline