How would you answer “Can I have extension 431, please?”?
Of course
I’ll put you through
Nod.
Ninguna de las anteriores.
Which of these is an appropriate sign off to a formal email
Bye!
See you
We´ll talk soon
Regards
Where would you send a job application?
Legal department.
Financial department.
Customer Service.
Human Resources.
Which of these is not an appropriate formal greeting?
Dear Mr. Smith.
Hey Tim!
Mr. Smith.
Dear Sir.
¿Qué oración no es una traducción de “En referencia a su correo”?
Re: Your email.
Regarding your email.
Please keep me posted.
In reference to your email.
“The subject line is not important and can be left empty”
False.
True.
It depends on the email.
Just in very important emails.
What kind of register should you use in a formal letter?
Formal.
Informal.
Just be polite.
What should include the first paragraph of an email? MULTIRESPUESTA
Asking how is the recipient.
An introduction.
The purpose of your email.
What is the name of the text WRITTEN LIKE THIS?
Upper case
shouting
big letters
I am a electronics technician. I …………………. with hydraulics.
Don’t work.
Isn’t work.
Don’t.
How do you indicate that you are sending other documents attached in a formal letter?
enclosure.
attachments.
check the envelope.
How many paragraphs should a formal letter have?
5
1
As many as needed.
3
What does this symbol..............mean?
This side up.
Fragile.
Send to the last floor.
Rocket inside.
The concept of not using the same language at work as with friends is called...
register
formality
politeness
Ninguna de las anteriores
What do you call the form used by courier services?
A waybill.
A bill.
A form.
Which is the auxiliary verb used in Present Perfect?
To have
To do
To be
To present
You should use a pretty colourful envelope for a formal letter.
No.
Yes.
Only when you know the recipient.
Unless it´s yellow because it´s back luck
In what situation shouldn´t you use a formal letter?
To write to friends.
Legal.
Financial.
Business.
The Present Perfect can never be used to express…
future
past.
present.
What are the main parts of an email.
Head, body and extremities.
The text and the attachments.
Header, subject, body and attachments.
The email is just the text.
Is preparation important when making a phone call?
Yes
No
It´s better to improvise
Maybe.
Should you repeat the information back to check that you understood during a phone call?
Always
Never, it´s very impolite
You should google it.