It's easy to remember information from one location to another.
If you need someone to remember information from one location to another, you should minimize distractions until they're done with their task.
How many items of information can people remember at a time?
1
2
3
4
2,000
Breaking information into manageable chunks makes it easier to remember.
If you need someone to remember something, you should only tell them once.
Why should you do research on your end users?
To find out what systems they may have for remembering information, so that you can relate new information to those existing systems.
To find out what systems they may have for remembering information, so that you can avoid those existing systems.
Because you were told to.
Is it easier to recognize information or recall it?
Recognize
Recall
Neither
Using concrete terms helps people remember information.
If someone is studying, you should interrupt them.
The way you phrase questions when talking to someone about their memories affects how they remember things.
Self-reports on behavior can generally be trusted.
People tend to forget things.
Your UI should be designed with the knowledge that people are likely to forget things.
