Criado por Anita Barryman
aproximadamente 10 anos atrás
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Conflict
Functional Conflict
Dysfunctional Conflict
Cognitive Conflict
Affective Conflict
How to Manage Conflict
Councilator
Mediator
Arbitrator
3 Desired outcomes for conflict
Distributive Bargaining
Integrative Bargaining
BATNA
Bargaining Zone
Two contemporary issues in negotiation
Dual Concern Theory