Mandy Bullock
Quiz por , criado more than 1 year ago

Managing staff performance

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Mandy Bullock
Criado por Mandy Bullock aproximadamente 5 anos atrás
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Manage Staff Performance - mandy

Questão 1 de 9

1

Performance Management is

Selecione uma das seguintes:

  • Interpersonal influence, exercised by a leader in specific situations or in response to critical incidents or developmental opportunities

  • Formal and more general feedback and information at predetermined intervals

Explicação

Questão 2 de 9

1

Performance Management is

Selecione uma das seguintes:

  • Have the employee understand and accept changes that will increase his/her effectiveness and performance

  • Information for management decision making - rewards compensation, discipline, promotions etc

Explicação

Questão 3 de 9

1

Performance Management is

Selecione uma das seguintes:

  • Designed to enhance performance in work related efforts. Focuses on specific criteria to be met. Typically a job performance deficit may be identified and the employee must extend to "fix" the problem area

  • The employee becomes the best he/she can based on internal gifts, qualities and values. As a result, performance in many areas almost always improves

Explicação

Questão 4 de 9

1

Performance management is about setting mutually agreed upon goals

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 5 de 9

1

Performance Management is about just the appraisal form and/or system

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 6 de 9

1

Performance Management is about addressing both what an employee should achieve and should avoid

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 7 de 9

1

A managers involvement in helping employees set goals includes all but which item?

Selecione uma das seguintes:

  • Provide direction

  • Provide clarity

  • Provide initiative

  • Provide support

Explicação

Questão 8 de 9

1

One of the key reasons you help employees set goals is to plan and agree upon the behaviours you want from your employees?

Selecione uma das seguintes:

  • True

  • False

Explicação

Questão 9 de 9

1

Difficult management conversations focus on three main objectives. Choose the item that does not belong

Selecione uma das seguintes:

  • To correct performance, not to punish the performer

  • To protect employee rights

  • To protect you and the organisation

  • To project manpower needs for the coming year

Explicação